Page it to the Limit

Harnessing AI With Lev Andelman

PagerDuty Developer Relations — Tue, 12 May 2026 07:00:00 -0400

Additional Resources

TeraSky
Mitchell Hashimoto’s post, My AI Adoption Journey
OpenAI’s follow up, Harness engineering: leveraging Codex in an agent-first world
Scott Rosenberg, Backstage As The Ultimate MCP Server
Learn more about TeraSky’s Backstage plugins
Our prior episodes on Platform Engineering feature Abby Bangser on what is Platform Engineering, Dave Bresci on IDPs, and Avantik Iyer on Backstage
Join the PagerDuty Commons!
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Built for Devs With Tessa Kriesel Part 2

PagerDuty Developer Relations — Tue, 14 Apr 2026 00:00:00 -0400

Additional Resources

Developer Relations: Trust is Built in the Trenches, Not Through Marketing. The Apple story Tessa refers to.
Jobs to be Done.
Built for Devs
Built for Devs on Product Hunt
Check out Tessa’s Developer Adoption Playbook
See the whole episode recording on our YouTube channel
Join the PagerDuty Commons!
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Built for Devs With Tessa Kriesel

PagerDuty Developer Relations — Tue, 07 Apr 2026 07:00:00 -0400

Additional Resources

Built for Devs
Built for Devs on Product Hunt
Check out Tessa’s Developer Adoption Playbook
See the whole episode recording on our YouTube channel
Join the PagerDuty Commons!
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

The Knight Capital Disaster

PagerDuty Developer Relations — Tue, 17 Feb 2026 07:00:00 -0500

Additional Resources

Knightmare: a DevOps Cautionary Tale
Knight Capital Group at Wikipedia
Case Study 4: The $440 Million Software Error at Knight Capital
The Knight Capital Disaster: How a Deployment Error Cost $460 Million in 45 Minutes
SEC report
Join the PagerDuty Commons!
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Book Club: Frictionless

PagerDuty Developer Relations — Tue, 03 Feb 2026 07:00:00 -0500

Additional Resources

Get a copy of Frictionless for yourself, including the workbook!
The DORA metrics are now at DORA.dev
The SPACE Framework
DX, the Developer Experience Platform
Our episode with Helen Beal on Value Stream Management
Our episode with Steve Pereira and Andrew Davis on Flow Engineering
The Phoenix Project
Some more depth on the RICE Scoring Model
Join the PagerDuty Commons!
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Founder's Journey With Prashanth Tondapu

PagerDuty Developer Relations — Tue, 20 Jan 2026 07:00:00 -0500

Additional Resources

Innostax
Mindset, The New Psychology of Success by Carol S. Dweck
Join the PagerDuty Commons!
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

AI in Security

PagerDuty Developer Relations — Tue, 06 Jan 2026 07:00:00 -0500

Additional Resources

Mate Security
Meta’s Agents Rule of Two: A Practical Approach to AI Agent Security
Join the PagerDuty Commons!
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

MTTR and Beyond

PagerDuty Developer Relations — Tue, 18 Nov 2025 07:00:00 -0500

Additional Resources

Lorin Hochstein “TTR: the out-of-control metric” from the Surfing Complexity blog.
DORA and the DORA Metrics
A bit more about statistical process control at deming.org
Moving Past Shallow Incident Data by John Allspaw
Join the PagerDuty Commons!
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Monitoring to Observability With Satbir Singh

PagerDuty Developer Relations — Tue, 02 Sep 2025 07:00:00 -0400

Additional Resources

The Interest Is Compounding: All About Tech Debt

PagerDuty Developer Relations — Tue, 15 Jul 2025 23:18:01 -0400

Today’s episode is about technical debt, not as a cautionary tale, but as a lens. We take a closer look at where debt comes from, how it quietly rewires teams, and why paying it off is rarely just a matter of “cleaning up code.” Along the way, we’ll examine two real-world stories: one where unaddressed debt led to a $440 million disaster, and another where a company used an infrastructure overhaul to rebuild architectural trust. This is about more than code. It’s about momentum, memory, and the systems we inherit.

Alert Fatigue With Boaz Barzel

PagerDuty Developer Relations — Tue, 01 Jul 2025 07:00:00 -0400

Additional Resources

Check out Boaz’s webinar with Moshe Bar and Matt Johansen: The Science Behind Alert Fatigue in Security Teams: How to Beat It
How Neuroscience Can Help Us Battle Alert Fatigue, at Dark Reading
Understanding Alert Fatigue and How to Prevent It in the PagerDuty Resources
OX Security
PagerDuty Home Page
Join the PagerDuty Commons
Episode edited by Mandy Moore
Transcripts by Rev

Autonomy in Action: Agentic AI

PagerDuty Developer Relations — Wed, 25 Jun 2025 15:23:00 -0400

Additional Resources

PagerDuty Home Page
PagerDuty Commons
Episode edited by Mandy Moore
Transcripts by Rev

All Your Tools in One Toy Basket: Backstage’s Past, Present, and Future With Avantika Iyer

PagerDuty Developer Relations — Tue, 10 Jun 2025 08:00:00 -0400

Additional Resources

Learn more about Backstage
Backstage GitHub
The State of Backstage in 2025 @ KubeCon 2025
Connect with Avantika
PagerDuty Backstage Plugin
PagerDuty Home Page
PagerDuty Commons
Episode edited by Mandy Moore
Transcripts by Rev

Scaling Runbook Automation Across Enterprise With Andy Slater

PagerDuty Developer Relations — Tue, 15 Apr 2025 08:00:00 -0400

Additional Resources

From Legacy to AI-Powered Digital Operations With Andrew White

PagerDuty Developer Relations — Tue, 01 Apr 2025 08:00:00 -0400

Additional Resources

Watch Andrew session at PagerDuty on Tour
PagerDuty On Tour
PagerDuty Home Page
PagerDuty Commons
Checkout.com
Episode edited by Mandy Moore
Transcripts by Rev

Melting Servers, Disaster Recovery and AI Agents With Laura Morgan

PagerDuty Developer Relations — Tue, 18 Mar 2025 08:00:00 -0400

Additional Resources

Watch Laura session at PagerDuty on Tour
PagerDuty On Tour
PagerDuty Home Page
PagerDuty Commons
Backstage
Episode edited by Mandy Moore
Transcripts by Rev

The Dark Side of Open Source With Dotan Horovits.

PagerDuty Developer Relations — Tue, 04 Mar 2025 07:00:00 -0500

Additional Resources

Dark Side of Open Source: The Community Strikes Back
Open Observability Talks podcast
What is Copyleft?
Open Source Summit, a Linux Foundation event
Vim After Bram: A Core Maintainer on How They’ve Kept it Going
State of Open Con
CNCF - The Cloud Native Computing Foundation
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

2024 Wrap

PagerDuty Developer Relations — Tue, 17 Dec 2024 07:00:00 -0500

Additional Resources

Join the new PagerDuty Commons
Check out Laundry Duty with Ben Hutchison
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Welcome Daniel!

PagerDuty Developer Relations — Tue, 03 Dec 2024 02:00:00 -0500

Additional Resources

EBPF and the Observability Landscape With Shahar Azulay

PagerDuty Developer Relations — Tue, 05 Nov 2024 06:00:00 -0500

Additional Resources

groundcover
eBPF
Open Telemetry
Join PagerDuty’s new community, PagerDuty Commons
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Welcome Sid!

PagerDuty Developer Relations — Tue, 15 Oct 2024 07:00:00 -0400

This week we chat with our newest Developer Advocate, Sid Verma.

Sid will be speaking at the DevOps Vancouver Meetup on October 29! Sign up if you're in the area!

Visit the new PagerDuty Commons community site!

PagerDuty.com

Episode edited by Mandy Moore

Transcripts by Rev

Managing Vendor Incidents With Jeff Martens

PagerDuty Developer Relations — Tue, 03 Sep 2024 07:00:00 -0400

Additional Resources

APM - Application Performance Monitoring at Wikipedia
Jeff’s article, Cloud Dependencies Need to Stop F-ing Us When They Go Down at The New Stack
Jeff’s first episode on the podcast, Reliability of Cloud Dependencies, from February 2023
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

August Book Club with Mark Peters: Confident DevOps

PagerDuty Developer Relations — Tue, 27 Aug 2024 07:00:00 -0400

It's time to get back to learning! This month's book club pick is *Confident DevOps* by Mark Peters, and Mark joins Mandi to chat about the book.

August Book Club With Mark Peters: Confident DevOps

PagerDuty Developer Relations — Tue, 27 Aug 2024 07:00:00 -0400

Additional Resources

Get your copy of Confident Devops use code KoganPage20 for 20% off
Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework by Mik Kersten
Open Telemetry
Our episode on Internal Developer Platforms with Dave Bresci
Agile Conversations by Douglas Squirrel and Jeffrey Fredrick
Grover’s Algorithm at Wikipedia
Google’s XPRIZE Quantum for Real-World Impact
Cybernetics: or the Control and Communication in the Animal and the Machine by Norbert Wiener
*A Mind at Play: How Claude Shannon Invented the Information Age by Jimmy Soni and Rob Goodman
Phenomenology at the In Our Time podcast by the BBC
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Grafana with Brandy Smith

PagerDuty Developer Relations — Tue, 20 Aug 2024 07:00:00 -0400

Brandy Smith, Staff Solutions Engineer at Grafana Labs, joins the show to talk Grafana, Observability, Open Telemetry and her cool Raspberry Pi projects!

- Grafana Labs. Join the community.

- Brandy's post on monitoring AWS Fargate.

- Get started with Grafana and Java

- Prometheus

- Network Monitoring with Grafana and Prometheus

- Open Telemetry

- [Raspberry Pi

- PagerDuty Home Page

- Episode edited by Mandy Moore

- Transcription by [Rev](https://rev.com)

Grafana With Brandy Smith

PagerDuty Developer Relations — Tue, 20 Aug 2024 07:00:00 -0400

Additional Resources

Grafana Labs. Join the community
Brandy’s post on monitoring AWS Fargate
Get started with Grafana and Java
Prometheus
Network Monitoring with Grafana and Prometheus
Open Telemetry
Raspberry Pi
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

July Book Club: Project Hail Mary by Andy Weir

PagerDuty Developer Relations — Tue, 30 Jul 2024 07:00:00 -0400

Additional Resources

Get your copy of Project Hail Mary by Andy Weir
More on Larry Niven
The Three-Body Problem by Cixin Liu
Charles Stross
Starship Troopers
PagerDuty Home Page
Come hang out with us in the Hangops Slack
Episode edited by Mandy Moore
Transcripts by Rev

June Book Club: Red Team Blues by Cory Doctorow

PagerDuty Developer Relations — Tue, 25 Jun 2024 07:00:00 -0400

Time for some summer reading! Elora and Mandi talk about crypto, Walmart parking lots, and money laundering.

June Book Club: Red Team Blues by Cory Doctorow

PagerDuty Developer Relations — Tue, 25 Jun 2024 07:00:00 -0400

Additional Resources

Cory Doctorow’s craphound.com
Get your copy of Red Team Blues
Learn more about Radical Candor by Kim Scott
Elora mentions The Locked Tomb Series by Tamsyn Muir and The 7 Habits of Highly Effective People by Stephen R. Covey
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

May Book Club - Tidy First? by Kent Beck

PagerDuty Developer Relations — Tue, 28 May 2024 07:00:00 -0400

Additional Resources

Get your copy of Tidy First?
Join a future episode! https://bit.ly/PageItBookClub
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Techtonica With Michelle Glauser

PagerDuty Developer Relations — Tue, 07 May 2024 07:00:00 -0400

Additional Resources

April Book Club - Flow Engineering by Steve Pereira and Andrew Davis

PagerDuty Developer Relations — Tue, 30 Apr 2024 07:00:00 -0400

This month our book club features Flow Engineering: From Value Stream Mapping to Effective Action, out May 14, 2024 from IT Revolution Press. The authors, Steve Pereira and Andrew Davis, join Mandi to talk about the book, the practice of Value Stream Mapping, and achieving Flow in an organization.

- Learn more, join the newsletter and office hours at https://flowengineering.org/

- Order Flow Engineering, available May 14, 2024

- More on OODA

- If you're not familiar with the parable of the blind men and the elephant

- Our prior episodes with Helen Beal on Value Stream Management and Dominica DeGrandis on Making Work Visible

- PagerDuty Home Page

- Episode edited by Mandy Moore

- Transcripts by Rev

April Book Club - Flow Engineering by Steve Pereira and Andrew Davis

PagerDuty Developer Relations — Tue, 30 Apr 2024 07:00:00 -0400

Additional Resources

Learn more, join the newsletter and office hours at https://flowengineering.org/
Order Flow Engineering
More on OODA
If you’re not familiar with the parable of the blind men and the elephant
Our prior episodes with Helen Beal on Value Stream Management and Dominica DeGrandis on Making Work Visible
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Wing's Take on Cloud Development With Elad Ben-Israel

PagerDuty Developer Relations — Tue, 16 Apr 2024 05:08:22 -0400

Winglang - A programming language for the Cloud
Winglang Playground
Wing Cloud
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Building Trust in Security Reporting with Breanne Boland

PagerDuty Developer Relations — Tue, 02 Apr 2024 07:00:00 -0400

A writeup of a talk by Breanne about doing transformative work in sometimes-reluctant orgs.
A Diana Initiative talk by Breanne about becoming a security partner, and an accompanying Gusto blog post on the subject.
Reinventing Cybersecurity, edited by Jasmine Henry, is free and has a chapter from Breanne about cultivating a positive and open security culture.
Read the Fantastic Manual from BSides 2022 talks about knowing what to document and how to keep the right information out there in the right form.
When it comes to talking about security partnership, this pair of Netflix posts are about as definitive as it gets: one and two.
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

March Book Club - Kill It With Fire by Marianne Bellotti

PagerDuty Developer Relations — Tue, 26 Mar 2024 07:00:00 -0400

Additional Resources

Get your copy of Kill it with Fire
https://www.bellotti.tech/
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

SRE journey at Adidas with Andreia Otto

PagerDuty Developer Relations — Tue, 19 Mar 2024 05:33:02 -0400

Additional Resources

Incident Management with Nora Jones

PagerDuty Developer Relations — Tue, 05 Mar 2024 07:00:00 -0500

In late 2023, PagerDuty acquired incident management platform Jeli.io. In this episode, Jeli Founder and CEO, Nora Jones, joins us to talk about incident management and improving the process of learning from incidents.

Incident Response to Incident Management With Jeli

PagerDuty Developer Relations — Tue, 05 Mar 2024 07:00:00 -0500

Additional Resources

Jeli.io
Our episode on Psychological Safety with Tim Geraghty
Learning From Incidents
PagerDuty Home Page
Learning from Incidents
Episode edited by Mandy Moore
Transcripts by Rev

February Book Club: After the Gold Rush by Steve McConnell

PagerDuty Developer Relations — Tue, 27 Feb 2024 07:00:00 -0500

What is a software *engineer*? Software drives so much of our everyday lives, yet software development as a field has not adopted the kind of licensure other engineering disciplines have long been subject to. Hannele and Mandi discuss this classic set of essays by Steve McConnell, covering many of the same questions we still have today.

Internal Developer Platforms with Dave Bresci

PagerDuty Developer Relations — Tue, 20 Feb 2024 04:32:12 -0500

Additional Resources

Scaling Support Teams and People with John O'Donnell

PagerDuty Developer Relations — Tue, 06 Feb 2024 10:00:00 -0500

Additional Resources

January Book Club - Close to the Machine by Ellen Ullman

PagerDuty Developer Relations — Tue, 23 Jan 2024 07:00:00 -0500

Additional Resources

Want to be on a bookclub episode? Have a book we should read? Let us know! https://bit.ly/pageitbookclub
Close to the Machine: publisher’s website, Goodreads
Mandi mentions The Cathedral and the Bazaar by Eric S. Raymond; and Dreaming in Code by Scott Rosenberg
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Open Source and Communities with Heitor Lessa

PagerDuty Developer Relations — Tue, 16 Jan 2024 03:16:53 -0500

Additional Resources:

Powertools for AWS Lambda
Python
TypeScript
Java
.NET
Powertools for AWS Lambda - Automation
Powertools for AWS Lambda - Discord
Working in Public: The Making and Maintenance of Ope Source Software by Nadia Eghbal
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Platform Engineering With Abby Bangser

PagerDuty Developer Relations — Tue, 02 Jan 2024 07:00:00 -0500

Additional Resources

Syntasso
The CNCF Platforms Working Group
CNCF Platforms White Paper and Platform Engineering Maturity Model
Gregor Hohpe’s Platform Strategy
Team Topologies by Matthew Skelton and Manuel Pais. Manuel was featured on an earlier episode.
KubeCon | CloudNativeCon Europe 2024
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

2023 Recap

PagerDuty Developer Relations — Tue, 19 Dec 2023 07:00:00 -0500

Additional Resources

Welcome Tiago episode
Episode 100! Pagey’s Nostalgia Hour
Sustainable On-Call Culture with Paige Cruz
Team Topologies with Manuel Pais
The Incident Response Landscape with CTO Tim Armandpour
Prioritizing Post-Incident Actions with J. Paul Reed
Incident Communications with Kat and Mandi
Some of our events: CodeMash, DevOpsDays Taipei, DevOps Barcelona, Support Driven, AWS re:Invent
January 2024 Terraform Roundtable
PagerDuty and Backstage: GitHub, on the Backstage marketplace, and more from [The Unplanned Show]()
PagerDuty Status Pages
PagerDuty Blog
PagerDuty Runbook Automation
Intro to PagerDuty Copilot and sign up for Early Access
PagerDuty Analytics Insights, plus videos for Q3 and Q4
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Python in Space with Mike Fiedler

PagerDuty Developer Relations — Tue, 05 Dec 2023 07:00:00 -0500

Use cases for the Python programming language are everywhere. This week we talk to Mike Fiedler, Security and Safety Engineer for PyPI about keeping those use cases secure, working in Open Source, and sending Python to space.

Continuous Learning with Matt Davis

PagerDuty Developer Relations — Tue, 21 Nov 2023 07:00:00 -0500

his week we talk to Matt Davis about how leaders can build a culture of learning in modern organizations. Leaders foster continuous learning opportunities for teams and help employees cope with environments where change is constant."

Pagey's Nostalgia Hour

PagerDuty Developer Relations — Tue, 07 Nov 2023 07:00:00 -0500

For our 100th episode, we reached out to the folks who have been at PagerDuty the longest, and asked them to share some of their stories with us and with you! These folks are from all over PagerDuty and had some amazing one-of-a-kind experiences.

Deconstructing Monoliths With JJ Asghar

PagerDuty Developer Relations — Tue, 17 Oct 2023 07:00:00 -0400

Additional Resources

The Goal by Eliyahu M. Goldratt at Goodreads
Find The Phoenix Project, The Unicorn Project and others at IT Revolution Press
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Prioritizing Post-Incident Work With J. Paul Reed

PagerDuty Developer Relations — Tue, 03 Oct 2023 07:00:00 -0400

Additional Resources

Read the posts here: Part 1, Part 2, Part 3
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Team Topologies with Manuel Pais

PagerDuty Developer Relations — Tue, 19 Sep 2023 01:00:00 -0400

This week we welcome to the show Manuel Pais who is the co-author of "Team Topologies: Organizing business and technology teams for fast flow". Manuel will walk us through some of the concepts that enable companies to deliver value more frequently and effectively to their customers by organizing their teams in an optimized way.

Threat Modeling with Gene Gotimer

PagerDuty Developer Relations — Tue, 05 Sep 2023 07:00:00 -0400

Threat modeling is one of those things that teams say they should be doing, but many never quite do it. Putting together a formal threat model with input from the whole organization is daunting. Where do you start? Where do you draw the line? In this episode we talk to Gene Gotimer about how to approach threat modeling without losing focus and getting too off track in what-ifs.

The Incident Response Landscape With CTO Tim Armandpour

PagerDuty Developer Relations — Tue, 15 Aug 2023 07:00:00 -0400

Additional Resources

PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

The Incident Response Landscape with Tim Armandpour

PagerDuty Developer Relations — Tue, 15 Aug 2023 07:00:00 -0400

This week we check in with PagerDuty's CTO, Tim Armandpour, to learn more about his perspectives on the state of incident response, where reliability work is headed, and the challenges organizations are still facing.

Adventures in Infrastructure With Mark Hatch

PagerDuty Developer Relations — Tue, 01 Aug 2023 07:00:00 -0400

Additional Resources

PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Adventures in Infrastructure with Mark Hatch

PagerDuty Developer Relations — Tue, 01 Aug 2023 07:00:00 -0400

This week we're joined by Mark Hatch, Senior Director of Infrastructure at Recharge, for a bit of a trip down memory lane. How has infrastructure, monitoring, and response changed for Operations folks in the last 20 years? Mark shares his experiences with us

Welcome Tiago!

PagerDuty Developer Relations — Tue, 18 Jul 2023 11:00:00 -0400

Additional Resources

PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Welcome Tiago!

PagerDuty Developer Relations — Tue, 18 Jul 2023 11:00:00 -0400

This is an exciting episode: we're welcoming a new team member to PagerDuty's Developer Advocacy team, as well as an additional host for this podcast! Listen in to meet Tiago Barbosa and learn more about what he's excited to bring to the PagerDuty community going forward.

Artificial Intelligence With James Governor

PagerDuty Developer Relations — Tue, 11 Jul 2023 11:00:00 -0400

Additional Resources

PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev
Redmonk on AI and developer experience

AI with James Governor

PagerDuty Developer Relations — Tue, 11 Jul 2023 11:00:00 -0400

In this episode, we dive into the world of artificial intelligence (AI) and its impact on developer experience. James Governor of Redmonk joined us to explore the varying opinions on AI, from the fear of a robot takeover to the integration of AI in our daily lives. Tune in for a discussion on how AI is shaping the future of developers and how we can seek balance amidst rapid innovation. To add emphasis to a point made in this episode: host Kat Gaines asked ChatGPT to write the first draft of our episode description. Three versions + her human edits later, she felt we had landed on something publishable.

Incident Communications With Kat and Mandi

PagerDuty Developer Relations — Tue, 20 Jun 2023 07:00:00 -0400

Additional Resources

PagerDuty’s Incident Response training and the rest of our Ops Guides
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Incident Communications

PagerDuty Developer Relations — Tue, 20 Jun 2023 07:00:00 -0400

How and when you communicate about an incident is important for keeping stakeholders, users, and customers informed. It also has ramifications for your Support teams and how disruptive an incident can be for them. In this episode, PagerDuty DevOps Advocates Kat Gaines and Mandi Walls discuss the intricacies of communicating during an incident.

ngrok with Scott McAllister

PagerDuty Developer Relations — Tue, 16 May 2023 10:10:10 -0400

PagerDuty alum and former Page It host, Scott McAllister, returns to the pod in this episode to talk about what he’s doing now and his experience jumping back into the startup world.

Ngroking With Scott McAllister.

PagerDuty Developer Relations — Tue, 16 May 2023 07:00:00 -0400

Additional Resources

Scott’s first Dev post about ngrok
Find out more about ngrok
“Just write business logic” article: The Self Provisioning Runtime
The folks at J on the Beach are not kidding around
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Value Stream Management With Helen Beal

PagerDuty Developer Relations — Tue, 02 May 2023 07:00:00 -0400

Additional Resources

Visit the Value Stream Management Consortium for the State of VSM Reports and 20% discount on annual Influencer membership using code PAGERDUTY20
Find Flowtopia sessions and other videos on the VSM YouTube Channel
The DevOps Institute
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Value Stream Management with Helen Beal

PagerDuty Developer Relations — Tue, 02 May 2023 02:00:00 -0400

Managing work processes across an organization can be a challenge. Shared responsibilities and bottlenecks can cause confusion, stress, and delays. In this episode, we talk with Helen Beal about Value Stream Management, a practice for gathering insights on workstreams from ideas to value realization.

Automation for Everyone With Sarah Ryan

PagerDuty Developer Relations — Tue, 18 Apr 2023 07:00:00 -0400

Additional Resources

PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

No-Code Automation for Everyone with Sarah Ryan

PagerDuty Developer Relations — Tue, 18 Apr 2023 07:00:00 -0400

Many work processes require sophisticated orchestration of data among any number of different software applications. Low-Code and No-Code solutions can help folks create powerful automation to assist in this process. Sarah Ryan joins us to talk about how teams can benefit from these solutions.

Sustainable On-Call Culture With Paige Cruz

PagerDuty Developer Relations — Tue, 04 Apr 2023 07:00:00 -0400

Additional Resources

PagerDuty Home Page
Guide to assembling a year in review
Building Greater Operational Efficiency with PagerDuty
PagerDuty’s Service Ownership operations guide
The Sustainable Web Manifesto
Sustainable Web Design by Tom Greenwood
Ecograder’s “How Green is Your Website?” tool
Hubspot’s “State of Burnout in Tech” 2022 report
PagerDuty’s Status Page and Status Update Notification Templates features
Episode edited by Mandy Moore
Transcripts by Rev

Sustainable On-Call Culture with Paige Cruz

PagerDuty Developer Relations — Tue, 04 Apr 2023 07:00:00 -0400

Additional Resources

PagerDuty Home Page
Guide to assembling a year in review
Building Greater Operational Efficiency with PagerDuty
PagerDuty's Service Ownership operations guide
The Sustainable Web Manifesto
Sustainable Web Design by Tom Greenwood
Ecograder's "How Green is Your Website?" tool
Hubspot's "State of Burnout in Tech" 2022 report
PagerDuty's Status Page and Status Update Notification Templates features
Episode edited by Mandy Moore
Transcripts by Rev

AWS Startups With Chris Munns

PagerDuty Developer Relations — Tue, 21 Mar 2023 07:00:00 -0400

Additional Resources

AWS Startups
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Bridging the Gap Between Customer Support and Engineering With Rachel Stephens

PagerDuty Developer Relations — Tue, 07 Mar 2023 09:00:00 -0500

Additional Resources

PagerDuty Home Page
Past Episode: Support Career Stories
PagerDuty’s Incident Response Ops Guide
PagerDuty’s Customer Support Ops Guide
Episode edited by Mandy Moore
Transcripts by Rev

Bridging the Gap Between Customer Support and Engineering with Rachel Stephens

PagerDuty Developer Relations — Tue, 07 Mar 2023 09:00:00 -0500

Additional Resources

PagerDuty Home Page
Past episode: Support Career Stories
PagerDuty's Incident Response Ops Guide
PagerDuty's Customer Support Ops Guide
Episode edited by Mandy Moore
Transcripts by Rev

Reliability of Cloud Dependencies With Jeff Martens

PagerDuty Developer Relations — Tue, 21 Feb 2023 07:00:00 -0500

Additional Resources

PagerDuty Home Page
Metrist
Watch Jeff’s PagerDuty Summit 2022 session on YouTube
Episode edited by Mandy Moore
Transcripts by Rev

Reliability of Cloud Dependencies With Jeff Martens

PagerDuty Developer Relations — Tue, 21 Feb 2023 06:00:00 -0500

Modern application architectures are reliant on third party, cloud-based dependencies. Services might have dozens of external services they rely on for everything from search to shopping carts to authentication. How do you know your dependencies are meeting your needs? We talk to Jeff Martens, CEO & Co-Founder at Metrist, about this key component of reliability.

Hacking DNA Sequencing Algorithms for Fun, Profit, and Performance Analysis

PagerDuty Developer Relations — Tue, 07 Feb 2023 12:00:00 -0500

Additional Resources

PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Hacking DNA Sequencing Algorithms with Dylan Lingelbach

PagerDuty Developer Relations — Tue, 07 Feb 2023 12:00:00 -0500

Additional Resources

PagerDuty Home Page.
Episode edited by Mandy Moore.
Transcripts by Rev.

Developer Education with Eric Potter

PagerDuty Developer Relations — Tue, 17 Jan 2023 17:51:16 -0500

Additional Resources

Jeremy Clark
Sweetwater
PagerDuty Home Page.
Episode edited by Mandy Moore.
Transcripts by Rev.

Developer Education With Eric Potter

PagerDuty Developer Relations — Tue, 17 Jan 2023 14:34:42 -0500

Additional Resources

Jeremy Clark
Sweetwater
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

The Ops.IO Community With Ella Ang De Jonge and Brad Johnson

PagerDuty Developer Relations — Tue, 03 Jan 2023 07:00:00 -0500

Additional Resources

Join Ops.IO and follow PagerDuty!
Follow LearnAboutOps on Twitter.
Blink
Check out our other community focused episodes: Developer Communities with Mary Thengvall and Julie Gunderson and Open Source Communities with benny Vasquez.
PagerDuty Home Page.
Episode edited by Mandy Moore.
Transcripts by Rev.

The Ops.IO Community with Ella Ang de Jonge and Brad Johnson

PagerDuty Developer Relations — Tue, 03 Jan 2023 07:00:00 -0500

The PagerDuty Community Team joined the Ops.IO Community earlier this year. We wanted to learn more about Ops.IO and the folks who started it.

Join Ops.IO and follow PagerDuty!
Blink
Check out our other community focused episodes: Developer Communities with Mary Thengvall and Julie Gunderson and Open Source Communities with benny Vasquez
PagerDuty Home Page
Episode edited by Mandy Moore
Transcripts by Rev

Developer Communities With Mary and Julie

PagerDuty Developer Relations — Tue, 06 Dec 2022 07:00:00 -0500

Additional Resources

Mary’s book, The Business Value of Developer Relations
DevOpsDays Conference series
PagerDuty Home Page
Transcripts by Rev

Developer Communities with Mary and Julie

PagerDuty Developer Relations — Tue, 06 Dec 2022 07:00:00 -0500

The communities that grow up around software products can have many different characteristics. This week Mary and Julie chat with Mandi about developer communities and the people parts of developer 'marketing'.

Vote for PagerDuty in the DevOps Dozen Awards 2022

PagerDuty Developer Relations — Tue, 29 Nov 2022 14:00:00 -0500

PagerDuty has been nominated in the "Best End-to-End DevOps Tool/Service" category in the DevOps Dozen Awards 2022. Head to https://devopsdozen.com to cast your vote for PagerDuty!

API Security With Rob Dickinson

PagerDuty Developer Relations — Tue, 15 Nov 2022 06:00:00 -0500

Additional Resources

API Security with Rob Dickinson

PagerDuty Developer Relations — Tue, 15 Nov 2022 05:00:00 -0500

API security is more than just putting up a firewall and watching the perimeter of your application. You also need to observe what is going on inside. Join us as we talk with Rob Dickinson, founder and CTO of Resurface, as we talk about API security.

It's Always BGP: Networking and Other Disasters With Stuart Clark

PagerDuty Developer Relations — Tue, 01 Nov 2022 07:00:00 -0400

Additional Resources

Find Stuart on Cisco DevNet
The Cisco BGPStream Twitter account
BGPlay and BGPmon
Python Libraries: netmiko, NAPALM, pyATS
RANCID, a true classic
PagerDuty Home Page
PagerDuty Community Forums
Transcripts by Rev

It's Always BGP with Stuart Clark

PagerDuty Developer Relations — Tue, 01 Nov 2022 07:00:00 -0400

Your network layer is the foundation of your service reliability. When things go wrong, they go very wrong. Stuart Clark joins us to talk about the stress the network can cause.

Conscientious Engineering Management With Scott Hain

PagerDuty Developer Relations — Tue, 18 Oct 2022 07:00:00 -0400

Additional Resources

No, Red Hat 4 is not still available.
PagerDuty Home Page
Join the Community Forums
Transcripts by Rev

Conscientious Engineering Management with Scott Hain

PagerDuty Developer Relations — Tue, 18 Oct 2022 07:00:00 -0400

Sometimes you plan to become a manager, sometimes it just happens. When leading a team with different types of tasks and responsibilities, Scott took some time to find folks who weren't just like everyone else.

Security Careers With Megg and Patrick

PagerDuty Developer Relations — Tue, 04 Oct 2022 07:00:00 -0400

Additional Resources

The OWASP Top 10
PagerDuty’s Security Training
Hackers. A cautionary tale of password security and the need for multifactor auth.
PagerDuty Home Page
Transcripts by Rev

Security Careers with Megg and Patrick

PagerDuty Developer Relations — Tue, 04 Oct 2022 07:00:00 -0400

October is Cybersecurity Awareness Month! Our security team at PagerDuty helps our engineers keep our platforms safe, helps our employees with security training, and much more. Megg and Patrick joined us for this episode to tell us about what they do and how they got to where they are.

Service Mesh With Jason Morgan

PagerDuty Developer Relations — Tue, 20 Sep 2022 07:00:00 -0400

Additional Resources

Buoyant
Linkerd Project
Jason’s presentation, Diagnose Application Issues with Linkerd
PagerDuty Home Page
Transcripts by Rev

Service Mesh with Jason Morgan

PagerDuty Developer Relations — Tue, 20 Sep 2022 07:00:00 -0400

The Linkerd service mesh for Kubernetes helps your application access resources and secures network connections. We talked with Jason Morgan of Buoyant about service meshes in general and Linkerd in particular to learn more about it.

Runbook Automation With Jake Cohen

PagerDuty Developer Relations — Tue, 06 Sep 2022 07:00:00 -0400

Additional Resources

What is Runbook Automation?
Learn more about PagerDuty Process Automation
Check out this post for more on Automated Diagnostics and this one for AWS plugins.
See Automated Diagnostics in action in this recording from our Twitch channel.
PagerDuty Home Page
Join our Community Forums
Transcripts by Rev

Runbook Automation with Jake Cohen

PagerDuty Developer Relations — Tue, 06 Sep 2022 07:00:00 -0400

Embracing automation in distributed systems is key for reaching scale and efficiency. This week we talk to Jake Cohen about runbook automation, what it means for teams, and how it creates opportunities for automated diagnostics.

Software Bill of Materials With Barak Brudo

PagerDuty Developer Relations — Tue, 02 Aug 2022 07:00:00 -0400

Additional Resources

More information about SBOMs and US federal government regulations from:
- CISA
- NTIA
Scribe Security
PagerDuty Home Page
PagerDuty Community Forums

SBOMs with Barak Brudo

PagerDuty Developer Relations — Tue, 02 Aug 2022 07:00:00 -0400

The Software Bill of Materials, or SBOM, is a list of any and all components included in a software artifact. In the United States, SBOMs are a requirement for software used by the federal government. This week we talk to Barak Brudo about the mechanisms used to create and use SBOMs.

Support Career Stories

PagerDuty Developer Relations — Thu, 21 Jul 2022 03:00:00 -0400

Your company's customer support team makes sure your customers feel taken care of, but they can also become valuable adds to your engineering teams. Listen to this episode for insights and advice on making the switch from Andra Burck and Isabella Applen of PagerDuty, and Pablo Gonzalez of Salto.

Support Career Stories

PagerDuty Developer Relations — Tue, 19 Jul 2022 11:30:01 -0400

Additional Resources

Check out Pablo’s blog post on how to move from support to software development
Join the Support Driven community (and consider attending Support Driven Expo in October, where Kat will be a speaker!)
Transcripts by Rev

Support Career Stories

PagerDuty Developer Relations — Tue, 19 Jul 2022 11:30:01 -0400

Additional Resources

Check out Pablo’s blog post on how to move from support to software development
Join the Support Driven community (and consider attending Support Driven Expo in October, where Kat will be a speaker!)
Transcripts by Rev

Mental Health With Fred Harper

PagerDuty Developer Relations — Tue, 05 Jul 2022 08:00:00 -0400

Content Warning: suicidal ideation

This week’s episode may be difficult for some of our regular listeners. We understand and hope you’ll be back with us for the next episode.

Additional Resources

Get help in your country
Learn more about the Pomodoro Technique
Some collected advice from Ask a Manager regarding talking about mental health at work.
PagerDuty Home Page
Transcripts by Rev

Mental Health with Fred Harper

PagerDuty Developer Relations — Tue, 05 Jul 2022 07:00:00 -0400

In this episode, Fred Harper joins us to talk about mental health and his experiences with neurodiversity.

Best Practices With Ivan Merrill

PagerDuty Developer Relations — Tue, 21 Jun 2022 07:00:00 -0400

Additional Resources

Fiberplane
Best Practices for Oberservability on the Fiberplane blog
The Single Pane of Glass is a Myth on the Fiberplane blog
PagerDuty Home Page
PagerDuty Community
Transcripts by Rev

Best Practices with Ivan Merrill

PagerDuty Developer Relations — Tue, 21 Jun 2022 06:20:00 -0400

Observability, monitoring, and other operational features of your services can't be bolted on at the end of the development process. Setting teams up for success with best practices helps organizations meet their goals.

Performance Management With Ted Neward

PagerDuty Developer Relations — Tue, 07 Jun 2022 07:00:00 -0400

Additional Resources

Performance Management with Ted Neward

PagerDuty Developer Relations — Tue, 07 Jun 2022 06:00:00 -0400

Managing a team's performance is more than just firing those who don't behave well and promoting those that do. It's nurturing and growing your team to help them perform at their best. Ted Neward, co-founder of Solidify/US talks about his experiencing managing the performance of software teams.

Summit 2022 Bonus Episode!

PagerDuty Developer Relations — Tue, 31 May 2022 08:00:00 -0400

It's time for PagerDuty Summit 2022. In this bonus episode, some of the PagerDuty team joins us to talk about the events, the content, the swag, and all the things they're excited to share with PagerDuty's users and community.

PagerDuty Summit 2022 Bonus Episode!

PagerDuty Developer Relations — Tue, 31 May 2022 07:00:00 -0400

Additional Resources

Planning for Service EOL with Sean Steacy

PagerDuty Developer Relations — Tue, 17 May 2022 08:00:00 -0400

Technical services and applications don't have to live forever. Knowing when to shut down a service or feature that isn't working, and doing it in a way that keeps your users happy, is it's own practice. PagerDuty's Sean Steacy joins us to talk about PagerDuty's EOL process.

Planning for Service End of Life With Sean Steacy

PagerDuty Developer Relations — Tue, 17 May 2022 07:00:00 -0400

Additional Resources

The Tao of Programming by Geoffrey James
Join us online and in person at PagerDuty Summit
PagerDuty Home Page
Transcripts by Rev

Great Open Source Communities with benny Vasquez

PagerDuty Developer Relations — Tue, 03 May 2022 08:00:00 -0400

Open Source software projects rely on strong communities for support, feature development, bug fixing, and any number of other technical tasks. But communities also provide users with a place to share experiences and find like-minded folks. benny Vasquez, Chair of the AlmaLinux Board of Directors, joins us to talk about what's great about community.

Great Open Source Communities With Benny Vasquez

PagerDuty Developer Relations — Tue, 03 May 2022 07:00:00 -0400

Additional Resources

All about AlmaLinux
The Linux Distro Family tree at Wikipedia
PagerDuty Home Page
Transcripts by Rev

Not Just Documentation With Mary and Kimberly

PagerDuty Developer Relations — Tue, 19 Apr 2022 07:00:00 -0400

Additional Resources

Docs for Developers: An Engineer’s Field Guide to Technical Writing by Jared Bhatti
Docs Like Code by Anne Gentle
Docs as Code Philosophy at Write the Docs
Honeycomb Intro to Observability Workshop
Honeycomb Advanced Instrumentation Workshop
PagerDuty Home Page
Transcripts by Rev

Not Just Documentation with Mary and Kimberly

PagerDuty Developer Relations — Tue, 19 Apr 2022 07:00:00 -0400

Sharing information in technical communities is key to product and feature adoption. Sharing information within technical teams is crucial to creating shared knowledge about services and their environment. Mary Jinglewski and Kimberly Garmoe join us to talk about how their backgrounds in Library Science help them create and manage the documentation their organizations need.

Working With SLOs With Alex Hidalgo

PagerDuty Developer Relations — Tue, 05 Apr 2022 08:00:00 -0400

Additional Resources

Check out Nobl9
Register for SLOConf!
Alex’s book, Implementing Service Level Objectives
PagerDuty Home Page
Transcripts by Rev

SLOs with Alex Hidalgo

PagerDuty Developer Relations — Tue, 05 Apr 2022 07:00:00 -0400

Service Level Objectives (SLOs) are a method for focusing work on reliability. As a tool for your team, SLOs provide insight into service performance and can act as a framework for prioritizing tasks and features.

Break It 2 the Limit

PagerDuty Developer Relations — Tue, 15 Mar 2022 08:00:00 -0400

Additional Resources

Time for a cross over! Today Page it to the Limit host Mandi Walls, DevOps Advocate at PagerDuty and Julie Gunderson, Reliability Advocate at Gremlin host a special two-parter. They are interviewing Kolton Andrus, co-founder of Gremlin and Alex Solomon, co-founder of PagerDuty. Each of them share the origins of their respective companies, both of which began in their respective work at larger organizations. Kolton and Alex reflect on how they identified the space where they could build their respective companies and the shift from larger entities to start ups. Each of them offer up some excellent insight!

Find the first part of the episode at https://www.gremlin.com/podcast/
Learn more about Gremlin at https://gremlin.com
PagerDuty Home Page
Join the PagerDuty Community Forum!
Transcripts by Rev

Break it 2 the Limit

PagerDuty Developer Relations — Tue, 15 Mar 2022 07:00:00 -0400

Kolton and Alex reflect on how they identified the space where they could build their respective companies and the shift from larger entities to start ups. Part 2 of a 2-part crossover with the Break Things on Purpose podcast."

Security Champions With Simon Maple

PagerDuty Developer Relations — Tue, 01 Mar 2022 07:00:00 -0500

Additional Resources

Security Champions with Simon Maple

PagerDuty Developer Relations — Tue, 01 Mar 2022 07:00:00 -0500

The one where we talk about security champions: how it's different from DevOps, why recognition is so critical for success, and how you can get started with championing security.

Easing Into Incident Command with Iris Carrera

PagerDuty Developer Relations — Tue, 15 Feb 2022 11:21:00 -0500

Additional Resources

Dutchie is hiring!
PagerDuty Home Page
PagerDuty's documentation on being an Incident Commander
Transcripts by Rev

Easing Into Incident Command With Iris Carrera

PagerDuty Developer Relations — Tue, 15 Feb 2022 10:12:05 -0500

Additional Resources

PagerDuty Home Page
Dutchie is hiring!
Transcripts by Rev

Communication Breakdowns with Michael Callaghan

PagerDuty Developer Relations — Tue, 01 Feb 2022 08:30:00 -0500

Communication is something we can always get better at. Michael Callaghan joins us to talk about communication mistakes we commonly make and how to learn from them.

Communication Breakdowns With Michael Callaghan

PagerDuty Developer Relations — Tue, 01 Feb 2022 07:00:00 -0500

Additional Resources

“Don’t Say That at Work: Lessons Learned from a Lifetime of Mistakes” [ Amazon ] [ Gumroad (25% off) ]
Receive a 25% discount on any of Michael’s other materials on Gumroad using the following promo code: pager-duty-25
PagerDuty Home Page
Transcripts by Rev

Making Work Visible With Dominica DeGrandis

PagerDuty Developer Relations — Tue, 18 Jan 2022 07:00:00 -0500

Additional Resources

Dominica’s author page at IT Revolution
Dominica’s immersion course on Making Work Visible
PagerDuty Home Page
Transcripts by Rev

Making Work Visible with Dominica DeGrandis

PagerDuty Developer Relations — Tue, 18 Jan 2022 07:00:00 -0500

Dominica DeGrandis is the author of *Making Work Visible*, and Principal Flow Officer at Tasktop. She joined us to talk about how important it is for teams to ensure that all of their work is accounted for in planning.

The VOID With Courtney Nash

PagerDuty Developer Relations — Tue, 04 Jan 2022 07:00:00 -0500

Additional Resources

The VOID with Courtney Nash

PagerDuty Developer Relations — Tue, 04 Jan 2022 07:00:00 -0500

The Verica Open Incident Database is a community-contributed collection of software-related incident reports. Courtney Nash tells us all about it.

An Exegesis on HA and DR With Rich Lafferty

PagerDuty Developer Relations — Tue, 21 Dec 2021 07:00:00 -0500

Additional Resources

PagerDuty Home Page
Transcripts by Rev

An Exegesis on HA and DR with Rich Lafferty

PagerDuty Developer Relations — Tue, 21 Dec 2021 07:00:00 -0500

Rich Lafferty is a Staff SRE at PagerDuty. In this episode he shares with us what it is a Staff SRE does as well as why high availability and disaster recovery matter and why it’s good to reevaluate your plans periodically.

Emergency Response With Greg Albrecht

PagerDuty Developer Relations — Tue, 07 Dec 2021 07:00:00 -0500

Additional Resources

Greg’s article, So You Want to be a Superhero
Orion Labs
PagerDuty Home Page
Transcripts by Rev

Emergency Response with Greg Albrecht

PagerDuty Developer Relations — Tue, 07 Dec 2021 07:00:00 -0500

Greg Albrecht is a tech company CTO and has been disaster deployed for hurricanes, earthquakes, wildfires, and other events requiring emergency response. He brings his experience in real-world emergency response to the technical world.

Technical Recruiting and Job Hunting with Wendy McIntosh

PagerDuty Developer Relations — Tue, 16 Nov 2021 07:00:00 -0500

Have you made the leap to a new job during the 'Great Resignation'? Lots of folks have, or are thinking about it. Join us for this episode on what job hunting, recruiting, and hiring is like in the tech industry today with Wendy McIntosh.

Technical Recruiting and Job Hunting With Wendy McIntosh

PagerDuty Developer Relations — Tue, 16 Nov 2021 06:00:00 -0500

Additional Resources

Need recruiting help? Check out Emerald Talent
Join the PagerDuty Community
PagerDuty Home Page
Be a guest on a future episode
Transcripts by Rev

Welcome Kat Gaines!

PagerDuty Developer Relations — Tue, 02 Nov 2021 07:00:00 -0400

Kat Gaines joins our PagerDuty Advocates team as our newest DevOps Advocate, but she has a long history with PagerDuty. She's also a Customer Service pro, so we invited her to the podcast to talk about what she's looking forward to as an Advocate and how Customer Service and DevOps can work together.

Welcome Kat Gaines

PagerDuty Developer Relations — Tue, 02 Nov 2021 07:00:00 -0400

Kat Gaines joins the PagerDuty Advocacy team, coming to us from PagerDuty's Customer Support team. Kat's a seasoned Support professional, and we're looking forward to what she can teach us about DevOps and Support working together!

Rerun: On-Call Nightmares with Jay Gordon

PagerDuty Developer Relations — Tue, 19 Oct 2021 07:00:00 -0400

One of our most downloaded episodes. Jay Gordon is the host of the popular On-Call Nightmares podcast. Matt and Jay discuss some of the stories Jay has heard, as well as how on-call has changed over the years.

Rerun: Hypercare Roundtable With the NY Times Election Response Team

PagerDuty Developer Relations — Tue, 05 Oct 2021 07:00:00 -0400

Curious about how new organizations were able to maintain their uptime during a news cycle as intense as what turned into Election Week 2020? In this episode Quintessence discusses hypercare preparedness that was put into place at The New York Times with three senior members of their Election Readiness effort - Megan Araula, Lead Software Engineer & Election Readiness Tech Lead, Alexandra Shaheen, Program Manager & Election Readiness Program Lead, and Vinessa Wan, Technical Product Manager, Election Readiness Emeritus.

October Replay: Hypercare Roundtable

PagerDuty Developer Relations — Tue, 05 Oct 2021 07:00:00 -0400

Cyber Operations With Jonathon Canada

PagerDuty Developer Relations — Tue, 21 Sep 2021 07:00:00 -0400

Technology and preparedness for incidents isn't just for the private sector. This week, Mandi is joined by Jonathon Canada, Sr. Solutions Engineer at Teleport and a Cyber Operations Officer in the Army National Guard, to talk about his unique path.

Cyber Operations with Jonathon Canada

PagerDuty Developer Relations — Tue, 21 Sep 2021 07:00:00 -0400

Observability Engineering With Honeycomb

PagerDuty Developer Relations — Tue, 07 Sep 2021 07:00:00 -0400

All-star trio Charity Majors, Liz Fong-Jones, and George Miranda join us this week to talk all things observability, observability engineering, and their new book on the subject.

Automation and Operations With Brittany Woods

PagerDuty Developer Relations — Mon, 16 Aug 2021 14:04:00 -0400

Mandi is joined by Brittany Woods, Server Automation Manager at H&R Block, to talk about automation, cloud, and all the things.

Psychological Safety With Tom Geraghty

PagerDuty Developer Relations — Mon, 02 Aug 2021 13:12:35 -0400

In this episode, Mandi Walls talks with Tom Geraghty, Transformation Lead at Red Hat's Open Innovation Labs, about psychological safety and why it is crucial for modern high-performing teams.

Psychological Safety With Tom Geraghty

PagerDuty Developer Relations — Mon, 02 Aug 2021 13:12:35 -0400

In this episode, Mandi Walls talks with Tom Geraghty, Transformation Lead at Red Hat's Open Innovation Labs, about psychological safety and why it is crucial for modern high-performing teams.

Incidents, Response, and the People With Tim Nicholas

PagerDuty Developer Relations — Tue, 20 Jul 2021 07:00:00 -0400

Tim Nicholas, Principal Engineer for SRE at Xero, talks to Julie Gunderson about the importance of using incidents as learning opportunities.

Summit 2021 Recap With the Advocates

PagerDuty Developer Relations — Tue, 06 Jul 2021 07:00:00 -0400

Julie, Scott, Quinn, and Mandi chat about PagerDuty Summit 2021. And a bunch of other stuff.

DevSecOps for Development and Operations With Patrick Debois

PagerDuty Developer Relations — Tue, 15 Jun 2021 08:37:12 -0400

Welcome to Page It to the Limit! Patrick Debois, currently at Snyk and author of the DevOps Handbook, joins us to talk about how to think about DevSecOps from the vantage point of Development and/or Operations.

How to Start a DevSecOps Program With Franklin Mosley

PagerDuty Developer Relations — Tue, 01 Jun 2021 11:55:13 -0400

Hello and welcome back to another episode about DevSecOps! Today we’re talking with our very own Franklin Mosley about how to build DevSecOps programs - so if you’re trying to start or support a program of your own, or would like some tips to work better with your security team, take a listen!

Hiring and Pipeline With James Governor

PagerDuty Developer Relations — Tue, 18 May 2021 08:33:19 -0400

Welcome to the second half of our two part episode with James Governor at Redmonk! Today we’re talking about the hiring pipeline, and the processes involved.

Tools and Usability With James Governor

PagerDuty Developer Relations — Tue, 04 May 2021 08:33:19 -0400

This episode is a two parter, with James Governor at Redmonk! First, we’ll be discussing how tools support cultural changes and the ability to make more usable software.

Excelling at Enterprise DevOps With Siddharth Pareek

PagerDuty Developer Relations — Mon, 19 Apr 2021 17:00:00 -0400

This week Mandi is joined by Siddharth Pareek to talk about DevOps in the enterprise.

DevSecOps and Security With Brad Lhotsky

PagerDuty Developer Relations — Mon, 05 Apr 2021 19:41:37 -0400

DevSecOps and Security With Brad Lhotsky

Career Growth With Murriel Perez McCabe

PagerDuty Developer Relations — Fri, 12 Mar 2021 16:51:27 -0500

In this episode, Mandi is joined by Murriel Perez McCabe, an Enterprise Customer Engineer at Google, to talk about her career evolution from running systems herself to helping customers run their systems better.

The Art of Change Management With Gautam Prabhu

PagerDuty Developer Relations — Tue, 02 Mar 2021 10:53:58 -0500

The Art of Change Management With Gautam Prabhu

Code Confidence With Laurie Barth

PagerDuty Developer Relations — Tue, 16 Feb 2021 10:49:02 -0500

Laurie Barth joins Scott to talk about gaining confidence in your code through testing.

97 Things With Nathen Harvey and Emily Freeman

PagerDuty Developer Relations — Mon, 01 Feb 2021 07:00:00 -0500

Emily Freeman and Nathen Harvey join Mandi to talk about their book *97 Things Every Cloud Engineer Should Know* and some HugOps.

Software Understandability With Liran Haimovitch

PagerDuty Developer Relations — Tue, 19 Jan 2021 11:55:00 -0500

Is your software understandable and what does that mean? Today, we’re discussing what it means to make software understandable with Liran Haimovitch, co-founder and CTO of Rookout.

The PagerDuty Community With Alexa Alley

PagerDuty Developer Relations — Tue, 05 Jan 2021 19:07:56 -0500

The PagerDuty Community Team has some great stuff in store for 2021. In this episode, we talk to Alexa Alley, Community Engagement Program Manager, about some of the things that are coming and what you can do to get involved.

Resolving 2020 With the PagerDuty Community Team

PagerDuty Developer Relations — Tue, 15 Dec 2020 08:23:31 -0500

Ready to resolve 2020? So are we! Today we’re talking about how 2020 went for us and our team - laughs, lessons, and thoughts.

Developing Saas Products With Arthur Berezin

PagerDuty Developer Relations — Tue, 01 Dec 2020 10:24:10 -0500

Want to learn about SaaS development? Today, I’m speaking to Arthur Berezin, Founder and CEO of the JovianX platform. We’ll be talking about common considerations that go into building a SaaS service as well as pitfalls to avoid - including the SaaS control plane, multitenancy model, and more!

Hypercare Roundtable With the NY Times Election Response Team

PagerDuty Developer Relations — Mon, 16 Nov 2020 13:31:16 -0500

Dependency Security With Liran Tal

PagerDuty Developer Relations — Tue, 20 Oct 2020 12:54:41 -0400

Liran Tal joins us to discuss the security challenges and misconceptions people have about using third party dependencies.

Building Technical Communities With Luke Tucker

PagerDuty Developer Relations — Tue, 29 Sep 2020 15:05:19 -0400

Luke Tucker is in charge of building the global hacker community at HackerOne, where over 800,000 members gather to help make the Internet more secure. Scott and Luke talk about building and running such a large community spread all over the world.

Building & Scaling SRE Teams With Tammy Bryant

PagerDuty Developer Relations — Tue, 22 Sep 2020 08:52:35 -0400

In this PagerDuty Summit special, we hear from Gremlin's Tammy Bryant as she gives us a sneak peak into her talk on Building and Scaling Site Reliability Teams (SRE) teams. Tammy talks to us about the importance of SRE and how to build teams with the right culture.

Summit Speaker Special With Liz Fong-Jones

PagerDuty Developer Relations — Tue, 15 Sep 2020 11:00:59 -0400

Liz Fong-Jones speaks about her upcoming talk at PagerDuty Summit, on 23 September, as well as other topics including how Honeycomb is handling the COVID pandemic and how to navigate work-life balance when home is work.

Approaching Incident Response Compassionately With Connie-Lynne Villani

PagerDuty Developer Relations — Tue, 08 Sep 2020 11:01:28 -0400

In this PagerDuty Summit Special episode Julie Gunderson talks with Connie-Lynne Villani, Director of Incident Management at Fastly about her upcoming PagerDuty Summit talk: Approaching Incident Response Compassionately and why it is important for both people and the organization.

Professional & Personal Self-Care With George Miranda

PagerDuty Developer Relations — Tue, 01 Sep 2020 11:33:39 -0400

George Miranda returns as a guest to talk about how we need to all have more empathy for each other, be more gentle, and have anchors in our lives that can help us deal with incidents that aren't over

PagerDuty Summit Special With Lilia Gutnik

PagerDuty Developer Relations — Tue, 25 Aug 2020 08:00:47 -0400

Lilia Gutnik joins us this week and talks to us about her favorite aspects of our upcoming [PagerDuty Summit](https://bit.ly/summit_community)!

Incidents With John Allspaw

PagerDuty Developer Relations — Wed, 19 Aug 2020 07:40:44 -0400

Mandi Walls talks with John Allspaw, Co-Founder and Principal at Adaptive Capacity Labs, about the practice of dealing with technical incidents.

Digital Transformation With Matty Stratton

PagerDuty Developer Relations — Tue, 04 Aug 2020 21:17:20 -0400

In this episode Matty Stratton makes a special appearance talking to us about Digital Transformation, Government Agencies, the impact of COVID, and thinking ahead.

Thinking About Your Humans With J. Paul Reed

PagerDuty Developer Relations — Wed, 22 Jul 2020 18:15:38 -0400

Julie Gunderson and Mandi Walls talk with J. Paul Reed, Senior Applied Resilience Engineer at Netflix, about the importance of thinking about your humans and how operations has changed in the light of COVID-19.

Right Answers/Wrong Answers With Dueling Brians

PagerDuty Developer Relations — Tue, 07 Jul 2020 17:32:38 -0400

In this episode Julie Gunderson plays right answers/wrong answers with Brian Weber, Sr. Site Reliability Engineer at Twitter and Brian Rutkin, Staff Site Reliability Engineer at Twitter. The guests share both the right ways and the wrong ways of doing things.

Post-Incident Reviews With Jaime Woo & Emil Stolarsky

PagerDuty Developer Relations — Tue, 16 Jun 2020 09:00:15 -0400

Jaime Woo and Emil Stolarsky are Co-founders of Incident Labs and curators The Post-Incident Review zine. They talk with Scott about the importance of learning from mistakes, what makes a good post-incident report, and more importantly how to get people to read them.

Monitoring and More With Erik Ketcham

PagerDuty Developer Relations — Thu, 04 Jun 2020 09:00:15 -0400

Monitoring and More With Erik Ketcham

Reducing System Complexity With Austin Parker

PagerDuty Developer Relations — Tue, 19 May 2020 12:30:00 -0400

Austin and George discuss why other industries (like industrial scale shipping) are able to automate massive systems without adding complexity, yet the software industry hasn’t adopted the same approach. What are we okay with that? We discuss the ideas that are driving today’s complex designs and identify a few ways to reframe our views.

Shifting to 100% Remote Work With Sumbry

PagerDuty Developer Relations — Tue, 21 Apr 2020 12:30:00 -0400

Sumbry, Head of Reliability Engineering at AirBnb, and George discuss tips for the current challenge many of us in the software industry are facing: how we communicate with our coworkers remotely. We consider lessons learned from managing globally distributed teams and compare those to what we’re learning now due to the COVID-19 pandemic.

Real-Time Learnings With the PagerDuty Community Team

PagerDuty Developer Relations — Mon, 06 Apr 2020 20:28:55 -0400

In this episode, the PagerDuty community team discusses what they have learned at PagerDuty and in the industry over the last 20 years.

Shifting to Full-Service Ownership With Leandro Pinto

PagerDuty Developer Relations — Tue, 24 Mar 2020 11:00:16 -0400

Leandro and George discuss a few of the practical considerations that teams need to tackle when moving to a model where teams own the code they ship to production.

Global Health, Incident Response, and Chaos Engineering With Jason Yee

PagerDuty Developer Relations — Mon, 09 Mar 2020 09:00:15 -0400

In this episode, Julie Gunderson talks with Jason Yee, Director of Advocacy at Gremlin about the current state of affairs with COVID-19 and the similarities between incident response and chaos engineering.

Wake Up! With Corey Quinn

PagerDuty Developer Relations — Tue, 03 Mar 2020 11:15:00 -0500

In this episode host Julie Gunderson talks with Corey Quinn, the "Number One Cloud Influencer for 2019", named by Analytica.

Full-Service Ownership With PagerDuty

PagerDuty Developer Relations — Tue, 18 Feb 2020 11:00:00 -0500

Scott McAllister and George Miranda, cover practical ways to figure out how to code, ship, and own your own software in production by discussing the Full-Service Ownership Ops Guide

Security With Bea Hughes and Sarai Rosenberg

PagerDuty Developer Relations — Tue, 04 Feb 2020 09:22:10 -0500

In this episode, Julie Gunderson talks with Bea Hughes, Senior Security Engineer and Sarai Rosenberg, Insecurity Princess; both from PagerDuty, about all things security.

Talking Terraform With HashiCorp

PagerDuty Developer Relations — Tue, 21 Jan 2020 17:58:17 -0500

Paul Hinze and Robbie Th'ng from HashiCorp join Scott as they talk about Terraform and infrastructure as code

Rerun: On-Call Nightmares With Jay Gordon

PagerDuty Developer Relations — Tue, 07 Jan 2020 09:32:12 -0500

Jay Gordon is the host of the popular On-Call Nightmares podcast. Matt and Jay discuss some of the stories Jay has heard, as well as how on-call has changed over the years.

Chaos Engineering With Bruce Wong

PagerDuty Developer Relations — Mon, 09 Dec 2019 15:19:44 -0500

In this episode host George Miranda chats with Bruce Wong, Director of Engineering at StitchFix, about practical ways of getting started with Chaos Engineering.

Observability With Christine Yen

PagerDuty Developer Relations — Mon, 09 Dec 2019 14:17:52 -0500

Observability With Christine Yen

Smart Alerting and SLO’s With Yuri Grinshteyn

PagerDuty Developer Relations — Mon, 09 Dec 2019 13:57:25 -0500

In this episode, host Julie Gunderson talks with Google’s Yuri Grinshteyn, Customer Engineer at Google Cloud and specialist in reliability, about the importance of smart alerting and SLO’s.

Welcome to Page It to the Limit

PagerDuty Developer Relations — Mon, 09 Dec 2019 12:15:52 -0500

In this episode the four show hosts introduce themselves, concepts behind this podcast, and a few of the upcoming episodes.