Healthcare IT Today

Leadership Succession - Healthcare IT Today Podcast Episode 198

John Lynn and Colin Hung — Mon, 03 Aug 2026 11:00:14 -0400

For the 198th episode of the Healthcare IT Today Podcast, sponsored by Rhapsody, we are talking about leadership succession! We kick this episode off by sharing our thoughts on Sumit Rana leaving Epic. Next, we discuss what we can learn from past leadership successions when a founder or longtime executive steps away. Then, we debate how important the leadership and a succession plan are to customers. Lastly, we conclude this episode by talking about the keys to ensuring a continuous path forward for a company when the founder or a C-level executive leaves.

Thank you to this episode’s sponsor, Rhapsody. Interoperability is hard to say, and even harder to do. Rhapsody makes it easy. Built exclusively for healthcare, Rhapsody helps organizations connect systems, activate trusted data, and reduce the burden of integration so teams can move faster with confidence. Trusted by more than 1,900 healthcare organizations worldwide and ranked #1 in Best in KLAS for integration for 17 years running, Rhapsody is helping healthcare organizations build an AI-ready foundation for what’s next. See where you stand. Get the Rhapsody State of Interoperability report at interopreport.com.

Here’s a preview of the topics and questions we discuss in this episode:

What are your thoughts on Epic’s Sumit Rana leaving the company?
What can we learn from past leadership succession when a Founder or a longtime executive steps away?
How important is the leadership and the succession plan to customers?
What’s the key to ensuring a continuous path forward for a company when the founder, or any C-level executive, leaves?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

We publish a new Healthcare IT Today podcast every ~2 weeks. Thanks to our friends at Healthcare Now Radio, you’ll be able to listen to the latest episodes of Healthcare IT Today on their radio station for the first two weeks. Then, we’ll be publishing each episode as a podcast and YouTube video here after it finishes on the radio.

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If you work in Healthcare IT, we’d love to hear where you agree and/or disagree with the perspectives we shared. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, with @Colin_Hung or @techguy on Twitter, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.

Thanks so much for listening!

Rhapsody is a proud sponsor of Healthcare Scene.

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World Cup of Health IT - Healthcare IT Today Podcast Episode 197

John Lynn and Colin Hung — Mon, 20 Jul 2026 11:00:28 -0400

For the 197th episode of the Healthcare IT Today Podcast, we are talking about the World Cup of health IT! We kick this episode off by discussing who in healthcare deserves a yellow card (given for reckless fouls, time-wasting, or unsportsmanlike conduct) right now. Next, we talk about who we think deserves a red card (given for serious fouls against players or officials) in healthcare right now. Then, we share what international health IT developments have caught our attention recently. Finally, we conclude this episode by debating who we think should win the match between a cybersecurity project and a clinical efficiency and burnout improvement project.

Here’s a preview of the topics and questions we discuss in this episode:

In soccer/football, a player gets a yellow card when they commit a reckless foul, waste time, or show unsporting behavior. Who deserves a yellow card in healthcare right now?
A player gets a red card for a serious foul against players or officials. Who deserves a red card in healthcare right now?
The World Cup is a big international event – what are the international health IT developments that have caught your attention recently?
There are a lot of close-scoring matches in soccer/football because teams are very competitive and comparable. In other words, it’s very hard to pick a winner. In healthcare, there are many important IT priorities and it is difficult to pick one vs another. Who should win the match between a cybersecurity project and a project that improves clinical efficiency + burnout?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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Revenue Cycle Management - Healthcare IT Today Podcast Episode 196

John Lynn and Colin Hung — Mon, 06 Jul 2026 11:00:44 -0400

For the 196th episode of the Healthcare IT Today Podcast, we are talking about revenue cycle management! We kick this episode off by sharing what we have been hearing at the recent conferences we’ve both been attending in the RCM space. Next, we talk about what technology actually helps the coding personnel shortage we are currently facing. Then, we discuss what we think the reality and the promise of AI is in RCM. Lastly, we debate whether we are heading towards having totally autonomous coding/RCM one day.

Here’s a preview of the topics and questions we discuss in this episode:

We’ve both been to conferences recently in the RCM space; what are you hearing?
We are facing a coding personnel shortage. What technology actually helps?
What is the reality and promise of AI in RCM?
Are we heading for a day when we have totally autonomous coding/RCM?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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Healthcare IT Failures - Healthcare IT Today Podcast Episode 195

John Lynn and Colin Hung — Mon, 22 Jun 2026 11:00:49 -0400

For the 195th episode of the Healthcare IT Today Podcast, we are taking a look at healthcare IT failures! We kick this episode off by debating what we think has been the biggest health IT policy failure. Next, we share our thoughts on the biggest healthcare technology failure. Then, we take a look at the healthcare system to see what its biggest structural failure is. We then end this episode by sharing a personal failure we experienced or were a part of in health IT.

Here’s a preview of the topics and questions we discuss in this episode:

What’s been the biggest health IT policy failure?
What’s been the biggest healthcare technology failure?
What is the biggest failure, structurally speaking, of the healthcare system?
What’s a personal failure you have experienced or been part of in health IT?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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Buy or Sell: Conference Edition - Healthcare IT Today Podcast Episode 194

John Lynn and Colin Hung — Mon, 08 Jun 2026 11:00:34 -0400

For the 194th episode of the Healthcare IT Today Podcast, we are back with another episode of everyone’s favorite game – buy or sell! In case you’ve forgotten or this is your first buy or sell episode, we set out a list of hot topics and trends in healthcare to discuss whether we believe the topic or trend is true/is going to happen (aka, we ‘buy’ it), or if we think it is not true/will not happen (aka, we ‘sell’ it). For this episode, we are doing a special conference edition, focusing on the trends we’ve heard from all of the different conferences we’ve both attended recently!

Here’s a preview of the topics and trends we discuss in this episode:

Health IT budgets are shrinking.
Vendor consolidation is still a high priority for CIOs.
Value-based care is the key to rural health’s success and survival.
Healthcare AI will not replace people.

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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Trends in Healthcare Marketing and Patient Experience - Healthcare IT Today Podcast Episode 193

John Lynn and Colin Hung — Mon, 25 May 2026 11:00:00 -0400

For the 193rd episode of the Healthcare IT Today Podcast, we are talking about trends in healthcare marketing and patient experience! We kick this episode off by discussing how we think the healthcare website is changing this year. Then, we debate where we think AI is affecting how patients seek and receive care. Next, we share the marketing message that surprised us at the Swaay.Health LIVE conference. Lastly, we conclude this episode by talking about our key takeaways from Swaay.Health LIVE that we think health IT leaders need to know.

Here’s a preview of the topics and questions we discuss in this episode:

How is the healthcare website changing in 2026?
Where is AI changing how patients seek and get care?
What marketing message surprised you at the Swaay.Health LIVE conference?
What are the key takeaways from Swaay.Health LIVE that Health IT leaders need to know?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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Health IT Mount Rushmore: Part 2 - Healthcare IT Today Podcast Episode 192

John Lynn and Colin Hung — Mon, 11 May 2026 11:00:55 -0400

For the 192nd episode of the Healthcare IT Today Podcast, we are finishing our Mount Rushmore for Health IT! In case you missed it, we had so much to discuss that we started our Mount Rushmores in the previous episode. If you want to hear the full build, make sure to check out the previous episode as well. To complete our Mount Rushmores, we first talk about what Health IT Companies we think should be on it. Then we discuss who would be on our own personal Health IT Mount Rushmore. Do you think we missed out on putting someone on our lists? Is there anyone we added to our lists that you think we shouldn’t have?

Here’s a preview of the topics and questions we discuss in this episode:

Who should be on the Mount Rushmore of Health IT Companies?
Who would be on your own personal Health IT Mount Rushmore?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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Health IT Mount Rushmore - Part 1 - Healthcare IT Today Podcast Episode 191

John Lynn and Colin Hung — Mon, 27 Apr 2026 11:00:01 -0400

For the 191st episode of the Healthcare IT Today Podcast, we are building our own Mount Rushmore for Health IT! We have so much to discuss that this topic will actually be split up into two episodes. So for part 1, we first talk about who we think should be on the Mount Rushmore of Health IT Technologies. Then we discuss all of the Health IT People we would put on our Mount Rushmores. Who would you add to our list and who would you remove from our lists?

Here’s a preview of the topics and questions we discuss in this episode:

Who should be on the Mount Rushmore of Health IT Technologies?
Who should be on the Mount Rushmore of Health IT People?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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ViVE and HIMSS Recap - Healthcare IT Today Podcast Episode 190

John Lynn and Colin Hung — Mon, 13 Apr 2026 11:00:25 -0400

For the 190th episode of the Healthcare IT Today Podcast, I am joined by a very special guest host, Reese Maynard, MS, MBA, Owner of AskShereese.tech, to take a look back and review the ViVE and HIMSS conferences! We kick off this review by sharing our big takeaway from ViVE and HIMSS. Next, we dive into everyone’s favorite topic – AI. We share what we were able to learn about AI during these conferences. And on the flip side, we debate on what we think we need to stop talking about with AI. Then, we highlight some of the companies and announcements that stood out and made an impact on us. Lastly, we wrap this review of ViVE and HIMSS up by discussing what we were hoping to see at these conferences, but unfortunately didn’t happen.

Here’s a preview of the topics and questions we discuss in this episode:

What are your big takeaways from the ViVE and HIMSS Conferences?
What have we learned about AI, and what do we need to stop talking about with AI?
What companies or announcements stood out to you around the conferences?
What’s something you didn’t see at the conferences that you’d have liked to see?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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Colin and John Answer the Questions We're Asking at HIMSS - Healthcare IT Today Podcast Episode 189

John Lynn and Colin Hung — Mon, 30 Mar 2026 11:00:53 -0400

For the 189th episode of the Healthcare IT Today Podcast, sponsored by Swaay.Health, Colin and I are answering the questions we’re asking at HIMSS! The first question we answer is — what is a mistake that we keep making in healthcare, and how can it be addressed? Next, we take a look at AI to answer the question of what the most important lesson learned is now that AI is everywhere. Then, we give our opinions on what implemented healthcare policy gets our thumbs up and why. Lastly, we conclude this episode with sharing what song we think best represents healthcare or health IT right now and why.

Be sure to check out all our videos from HIMSS 2026 for other answers to these same questions.

This week’s episode is brought to you by Swaay.Health! If you are in healthcare marketing, PR, communications, or patient experience at a hospital, clinic, payer, health IT company, or agency, you need to be at our Swaay.Health LIVE 2026 event, April 29 to May 2 in Foxborough. It’s the premier healthcare marketing and PR event to learn, network, and get energized. Head over to Live.Swaay.Health to learn more!

Here’s a preview of the topics and questions we discuss in this episode:

What is a mistake that we keep making in healthcare? How can it be addressed?
What is the most important lesson learned now that AI is everywhere in healthcare?
What healthcare policy has been implemented that gets your thumbs up? Why?
If you could pick a song that represents healthcare or health IT right now, what would it be and why?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

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Thanks so much for listening!

Swaay.Health is a proud sponsor of Healthcare Scene.

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Deep Dive Into Healthcare AI - Healthcare IT Today Podcast Episode 188

John Lynn and Colin Hung — Mon, 16 Mar 2026 11:00:43 -0400

For the 188th episode of the Healthcare IT Today Podcast, sponsored by Swaay.Health, we are doing a deep dive into healthcare AI! We kick this episode off with a debate on whether or not hallucinations will continue to happen and if they’ll prevent AI from being implemented/accepted. Then we theorize about whether healthcare will ever trust AI agents to work without supervision. Next, we take a look at the data healthcare AI is trained on and discuss if we think the quality and diversity will ever be a major concern. Lastly, we conclude this episode by trying to decide if we are not talking about the cost of AI enough.

This week’s episode is brought to you by Swaay.Health! If you are in healthcare marketing, PR, communications, or patient experience at a hospital, clinic, payer, health IT company, or agency, you need to be at our Swaay.Health LIVE 2026 event, April 29 to May 2 in Foxborough. It’s the premier event to learn, network, and get energized. Head over to Live.Swaay.Health to learn more!

Here’s a preview of the topics and questions we discuss in this episode:

Will hallucinations continue to (a) happen, and (b) be something that stops AI from being implemented/accepted?
Will healthcare ever trust AI agents to work without supervision?
Will the quality and diversity of data that healthcare AI is trained on ever be a major concern?
Are we not talking enough about the cost of AI?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

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Thanks so much for listening!

Swaay.Health is a proud sponsor of Healthcare Scene.

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The Healthcare IT Olympics - Healthcare IT Today Podcast Episode 187

John Lynn and Colin Hung — Mon, 02 Mar 2026 11:00:50 -0500

For the 187th episode of the Healthcare IT Today Podcast, sponsored by Swaay.Health, we are doing an Olympics-inspired episode, looking at Healthcare IT! We kick this episode off by debating what 3 healthcare IT challenges would be on the podium right now. Next, we talk about what Olympic medal would be given to health IT if one existed. Then we take a look at all of the Olympic sports to pick out which one best represents what it’s like in Healthcare/Health IT right now. Lastly, we conclude this episode by discussing when it is and isn’t great to win a healthcare IT contract, just like how winning the Olympics is a huge deal for a city, but can also be a financial challenge too.

This week’s episode is brought to you by Swaay.Health! If you are in healthcare marketing, PR, communications, or patient experience at a hospital, clinic, payer, health IT company, or agency, you need to be at our Swaay.Health LIVE 2026 event, April 29 to May 2 in Foxborough. It’s the premier event to learn, network, and get energized. Head over to Live.Swaay.Health to learn more!

Here’s a preview of the topics and questions we discuss in this episode:

What 3 healthcare IT challenges would be on the podium right now?
If there were an Olympic medal given to health IT, what would it be?
What Olympic sport best represents what it’s like in Healthcare/Health IT right now?
Winning the Olympics is a big deal for a city, but it can often be a financial challenge too. When is it great and not so great to win a healthcare IT contract?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

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Thanks so much for listening!

Swaay.Health is a proud sponsor of Healthcare Scene.

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2026 ViVE and HIMSS Preview - Healthcare IT Today Podcast Episode 186

John Lynn and Colin Hung — Mon, 16 Feb 2026 11:00:56 -0500

For the 186th episode of the Healthcare IT Today Podcast, we are doing a preview of this year’s ViVE and HIMSS conferences! We kick this episode off by discussing the differences between HIMSS and ViVE. Then we talk about whether we would pick one conference over the other, or if we would do both. Next, we theorize what topics will be discussed in the hallways at ViVe and HIMSS. We then talk about what topics we are the most interested in covering at ViVE and HIMSS. Lastly, we share our tips and tricks for not only surviving but thriving at both of these conferences.

At ViVE, Colin and I will be in the Media Village doing paid and earned interviews. At HIMSS, we will have a big booth in the back corner where we will have our on-site interview studios – come visit us at 6453. If you are looking to showcase your thought leadership, build brand awareness, or tell an important customer or product story, you may want to consider one of our sponsored interview packages. Reach out on our contact us page to learn more.

Here’s a preview of the topics and questions we discuss in this episode:

So what’s the difference between HIMSS and ViVE? Would you pick one over the other, or would you do both?
What are the topics that will be discussed in the hallways at ViVE and HIMSS?
What are the topics you are most interested in covering at ViVE and HIMSS?
What are your tips for surviving and thriving at both these conferences?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

Thanks for listening to Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform.

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4 Intriguing Healthcare IT Stats - Healthcare IT Today Podcast Episode 185

John Lynn and Colin Hung — Mon, 02 Feb 2026 11:00:25 -0500

The 185th episode of the Healthcare IT Today Podcast is sponsored by Swaay.Health, be sure to join us at our Swaay.Health LIVE 2026 Event, April 29 to May 2, in Foxborough. This time, we are talking about 4 intriguing healthcare IT stats! The first intriguing statistic we discuss is that 1 in 4 active weekly users of ChatGPT ask it health-related questions. Next, we talk about two very interesting things that happened with healthcare technology investment in 2025 – the total amount invested was $47 billion, which is 12% lower than in 2024, and nearly half (46%) of it was put into AI. Then, we take a look at how 60% of patients reported delaying or skipping medical care because of the cost. Lastly, we end this episode with the intriguing stat of generative AI being used in RCM workflows by 80% of health systems.

Thank you again to this episode’s sponsor, Swaay.Health! If you are in healthcare marketing, PR, communications, or patient experience at a hospital, clinic, payer, health IT company, or agency, you need to be at our Swaay.Health LIVE 2026 Event, April 29 to May 2, in Foxborough. It’s the premier event to learn, network, and get energized. Head over to live.swaay.health to learn more.

Here’s a preview of the stats we discuss in this episode which were pulled from our various healthcare IT Bonus Feautures articles:

1 in 4 active weekly users on ChatGPT ask it health-related questions – OpenAI
46% of healthcare technology investment in 2025 is AI – 2025 investment was $47 billion (12% lower than 2024) – Silicon Bank
60% of patients report delaying or skipping medical care because of cost – Alphaeon Survey
80% of health systems are using generative AI in RCM workflows – HFMA

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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Swaay.Health is a proud sponsor of Healthcare Scene.

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How Will Consumer Health Tech Impact Provider Organizations? - Healthcare IT Today Podcast Episode 184

John Lynn and Colin Hung — Mon, 19 Jan 2026 11:00:28 -0500

For the 184th episode of the Healthcare IT Today Podcast, we are talking about how we think consumer health tech will impact provider organizations! We kick this episode off by sharing what consumer health tech has us most excited. Next, we talk about what consumer health tech we think won’t last. Then, we debate how we think the adoption of consumer health tech will impact provider organizations. Lastly, we end this episode by theorizing how long we think it will be until we have an AI doctor at our beck and call.

Here’s a preview of the topics and questions we discuss in this episode:

What consumer health tech has you most excited?
What consumer health tech do you think won’t last?
How will consumer health tech’s adoption impact provider organizations?
How long until we all have an AI doctor at our beck and call?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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2026 Healthcare IT Predictions - Healthcare IT Today Podcast Episode 183

John Lynn and Colin Hung — Mon, 05 Jan 2026 12:00:36 -0500

We’ve been posting our wonderful Healthcare IT Today Community’s predictions for Healthcare IT in 2026, and we were feeling a little left out, so for the 183rd episode of the Healthcare IT Today Podcast, we wanted to share our own predictions! We kick this episode off by sharing our predictions for AI scribes in 2026. Then we predict what AI will do in healthcare in 2026. Next, we predict what technologies we think we will all be talking about this year. And lastly, we share our predictions on what companies and organizations will be news-makers.

Here’s a preview of the topics and questions we discuss in this episode:

What is your prediction for AI scribes in 2026?
What is your prediction for AI in healthcare in 2026?
What other technologies will we be talking about next year?
What companies or organizations will be news-makers in 2026?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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2025 Year in Review - Healthcare IT Today Podcast 182

John Lynn and Colin Hung — Mon, 22 Dec 2025 12:00:19 -0500

With the 182nd episode of the Healthcare IT Today Podcast being one of the last episodse we do this year, we are taking a look back at 2025! We kick this episode off by discussing some of the top changes, trends, and innovations we saw this year. Then, we share what news item or event stood out to us the most in 2025. Next, we talk about what 2025 story surprised us. Last, we conclude this episode by taking a look back at all of the conferences we attended in 2025 to share which conference experience stood out the most.

Here’s a preview of the topics and questions we discuss in this episode:

What are some of the top changes, trends, or innovations you saw in 2025?
What news item or event in 2025 stood out to you the most?
What 2025 story surprised you?
What conference experience stood out the most to you in 2025?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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Buy or Sell - Healthcare IT Today Podcast Episode 181

John Lynn and Colin Hung — Mon, 08 Dec 2025 12:00:47 -0500

We are back again for another exciting round of buy or sell for the 181st episode of the Healthcare IT Today Podcast! In case you are unfamiliar with how these episodes work, or if you just need a refresher, Colin and I sit down to discuss a variety of trends and topics in health IT. We then decide whether we believe it will happen (aka we ‘buy’ it) or we think it won’t happen (aka we ‘sell’ it).

Here’s a preview of the topics and trends we discuss in this episode:

AI is going to solve a lot of problems in healthcare in the next 12 months.
Cost reductions will have a major impact on Health IT spending in the next 6 months.
The government shutdown will have a big impact on healthcare.
Data quality is the biggest threat to AI.

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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Healthcare Job Market - Healthcare IT Today Podcast Episode 180

John Lynn and Colin Hung — Mon, 24 Nov 2025 11:00:50 -0500

For the 180th episode of the Healthcare IT Today Podcast, we are talking about the healthcare job market! We kick this episode off by discussing what is currently happening with the healthcare workforce. Then, we list out the trends we think are going to continue to impact the healthcare workforce. Next, we share some advice to anyone who’s trying to navigate this job market. Lastly, we wrap this episode up by talking about the job search tactics that worked for us.

Here’s a preview of the topics and questions we discuss in this episode:

What’s happening with the healthcare workforce today?
What trends are going to continue to impact the healthcare workforce?
What advice do you have to navigate this job market?
What job search tactic worked for you?

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

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Contradictions in Healthcare - Healthcare IT Today Podcast Episode 179

John Lynn and Colin Hung — Mon, 10 Nov 2025 11:00:54 -0500

For the 179th episode of the Healthcare IT Today Podcast, we are talking about contradictions in healthcare! We kick this episode off by first examining how we are striving for more personalized care while we are implementing more and more chatbots that remove people from the loop. Then, we take a look at how we say we want more interoperability and data sharing, only to have more data silos than ever. And on this point, we debate if that will ever be solved. Next, we discuss how we often talk about the shortage of clinicians, only to hesitate to adopt innovative technologies that could streamline care delivery. We conclude this episode on the contradiction that hardly any patients are involved in the design of health IT solutions, despite how much we say that we are patient-centered.

Here’s a preview of the topics and questions we discuss in this episode:

We say we want more personalized care, yet we are rushing to implement more chatbots that remove people from the loop.
We say we want more interoperability and data sharing, yet we have more data silos than ever. Will this ever be solved?
We say there is a shortage of clinicians, yet we hesitate to adopt innovative technologies that streamline care delivery.
We say we are patient-centered, yet hardly any patients are involved in the design of health IT solutions.

Now, without further ado, we’re excited to share with you the next episode of the Healthcare IT Today podcast.

You can also subscribe to the Healthcare IT Today podcast on any of the following platforms:

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