Being Professional in English

Negotiating Part 3

Mark Olding — Sat, 06 Jun 2015 14:13:00 -0400

This Podcast Answers These Questions What are the real problems when negotiating in a second language? What are the rules to overcome these? Are there specific language needs ? Description BPiE has not looked at negotiating before in the public arena b...

Negotiating Part 2

Mark Olding — Fri, 29 May 2015 10:19:00 -0400

This Podcast Answers These Questions What is the 3rd Rule for Negotiating? How to Prepare effectively What is Power in an Negotiation ? Description BPiE has not looked at negotiating before in the public arena but has always spoken to individual client...

Negotiating Part 1

Mark Olding — Fri, 15 May 2015 07:11:00 -0400

The Advanced Presentation Technique

Mark Olding — Mon, 27 Apr 2015 09:49:00 -0400

This Podcast Answers These Questions When is it right to Use This Technique? What exactly is this technique ( APT ) ? Can some Visuals still be used ? Description With this podcast we look at an advanced technique to take your "important" non-f...

If They Fail Then You Fail

Mark Olding — Mon, 20 Apr 2015 02:18:31 -0400

This Podcast Answers These Questions What is the Common Hiring Story?What is the Logical Argument for Spending More Time After Hiring?What is the Mindset Needed? Description Given how difficult it is to hire the right people, it would make sense from a time and money aspect to invest some more energy into the onboarding of new recruits. Yet more often than I would like to admit, this does not seem to be the case. In many cases there is a Hire and Forget type of manner. In this podcast I will look into this topic in more detail and propose that we ought to take on a different mindset when hiring people, to improve the success rate.

Telephone Success

Mark Olding — Fri, 10 Apr 2015 14:00:54 -0400

This Podcast Answers These Questions What is Success on the Telephone?What are the stages of a telephone call?How do we use the telephone flow chart? Description It is understandable that making a telephone call in a second language can cause some concern. Without the "help" of visual clues it is easy to not be perceived as you wish to be by the other person, be they clients or within the same company as your own. What this podcast does is break down the parts of a telephone call so that you may achieve some progress toward your objective. We discuss a particularly common idea of using a telephone flow chart to help, but BPiE adds several points to it that help solely the non English mother tongue speaker. The techniques discussed in the 25 mins of this podcast will support you to advance your career as well as your practical confidence in the language.

Time Adherence and Company Performance

Mark Olding — Thu, 02 Apr 2015 10:17:07 -0400

This Podcast Answers These Questions At what point do you show your teeth? How time adherence effects everything a company does? How you can determine the company's culture and performance? Description This podcast is aimed at all levels in the workplace but especially at those who hold positions of authority: i.e. managers. So many people write to me and complain that they must deal with colleagues that do not adhere to time. In my opinion this is squarely the responsibility of a manager to improve his or her people's performance which includes time adherence. This podcast will discuss how to do this and reflect upon the consequences of not doing it for all the activities of the company. Simply put if arriving late for a meeting is acceptable in a company then usually so is being late on a proposal for a client, or a CPQ turnaround or a project...which all influence company performance.

Achieving True Focus

Mark Olding — Fri, 27 Mar 2015 03:10:45 -0400

[custom_headline type=”left, center, right” level=”h2″ looks_like=”h5″ accent=”true”] This Podcast Answers These Questions [/custom_headline] Why certainty is not the objective? What is true focus? How to achieve true focus? [custom_headline type=”left, center, right” level=”h2″ looks_like=”h5″ accent=”true”] Description [/custom_headline] [columnize] When the language is not yours in the workplace there is added difficulty of getting things done. Simply because there is a slight veil which continues to hold back complete understanding. Obviously as your second language improves this obstacle becomes less and less, but for me after 10 years in italy, it still remains. This podcast in a similar manner to last week’s podcast, will give you a technique that helps to lift this veil and hence allows you to be perceived in the workplace as you wish to be. [/columnize] [vc_row][vc_column width=”1/1″][prompt type=”left” button_icon=”arrow-right” target=”blank” title=”Fits Your Objectives?” message=”If you found the content of this podcast might fit with reaching your objectives then click the button to talk to BPiE and Mark will contact you with 24 hours.” button_text=”Start Reaching Your Goals” href=”http://www.being-professional-in-english.com/contact-us-page-2/”][/vc_column][/vc_row]

The Sickness of Managers

Mark Olding — Fri, 20 Mar 2015 07:51:21 -0400

This Podcast Answers These Questions What is the Sickness of Mangers?Where Does it Come From?Is there any Actionable Advice on How to Avoid this Sickness? Description All of BPiE advice over the past three years has been aimed at overcoming the disadvantages that non native speakers of English have in the workplace. I want you to be perceived in the workplace as you want and deserve to be. Therefore the techniques described are all logical steps that if followed deliver the outcome requested. Always actionable advice as that is what is missing in the world of consulting. Yet there is a risk attached with being too good a student of these techniques: that you become infected with the Sickness of Managers. This podcast will help you recognise this sickness and advice on how to avoid it. [vc_row][vc_column width="1/1"][prompt type="left" button_icon="arrow-right" target="blank" title="Fits Your Objectives?" message="If you found the content of this podcast might fit with reaching your objectives then click the button to talk to BPiE and Mark will contact you with 24 hours." button_text="Start Reaching Your Goals" href="http://www.being-professional-in-english.com/contact-us-page-2/"][/vc_column][/vc_row]

Overcoming the Disadvantage of Language

Mark Olding — Fri, 13 Mar 2015 13:50:04 -0400

This Podcast Answers These Questions Why do these disadvantages occur? What a system to help looks like? What is the best way to use your calendar with the system? Description For those who work in an environment where the lingua franca is not their mother tongue, there is the risk that these people are disadvantaged at work. Certainly I sometimes feel that I am finding it difficult to “engage” with certain people given my level of italian. This is I am sure sometimes the same for you in English. The solution? Compensate for this lack in some other manner so that your effectiveness becomes extremely high and potent, overcoming any disadvantage that language can place upon you. [color-box] Fits Your Objectives? If you found the content of this podcast might fit with reaching your objectives then click the button to talk to BPiE and Mark will contact you with 24 hours. [maxbutton id=”5″] [/color-box]

Other People’s Mistakes are Cheaper

Mark Olding — Mon, 17 Nov 2014 07:41:34 -0500

Why must we look to increase our value at work? Are there limits to being an autodidact? How do we intelligently implement this new knowledge?

Making Real Life Meetings Effective

Mark Olding — Tue, 28 Oct 2014 13:25:16 -0400

This Podcast Answers These Questions What ought to happen in an effective meeting? Do our professional behaviours have to change? What is the key to making real life meetings effective? Description When English is not your mother tongue language and you must run or participate in meetings in English day in and day out, the amount of advice that you can absorb from the consulting or English language teaching world is vast and more or less useless! Why useless? Because despite all the best intentions the people teaching English rarely have to actively run meetings and the people consulting rarely have knowledge of meeting behaviours in a second language. Any guidance given is only worthwhile if the listener puts it into practice. And they will only be successful if the model has been used and refined in the real world. Like all of the Being Professional in English series this podcast contains real life, practical advice from someone in exactly your position of needing to be effective in a language which is not their mother tongue. This particular podcast will give you a model to set up an agenda in minutes and how to use this new quick agenda to ensure 90% of meetings you run are effective.

Resume Writing and LinkedIn

Mark Olding — Sun, 05 Oct 2014 15:52:48 -0400

What to consider before writing any resume? How to keep language, content and layout simple? What are the peculiarities of LinkedIn?

Bottom Line First and Emailing

Mark Olding — Sun, 30 Mar 2014 17:47:48 -0400

This Podcast Answers These Questions What is the sandwich model of emailing? What is bottom line first? How can I combine the two in an effective behaviour? Description Last week I noticed a habit I had slipped into at work with regard to emailing. A bad habit. One that goes against one of the most important aspects of my role as C.O.O. and chief problem solver. The main reason for this slippage is the issues brought up by operating in a company where the language spoken is not my mother tongue of English. I am certain many of my listeners who must work in an english speaking international business world and use English as a second language face or have faced the same issue, the same pull to the "dark" side. This podcast brings together two previous podcast guidance on Bottom Line First and Emailing to offer what will be a very surprising and yet extremely useful suggestion.

Managing Your New Manager

Mark Olding — Sun, 06 Oct 2013 16:05:29 -0400

During your career you will face more than once a new manager. Someone brought in from outside your network and someone that does not know you nor do you know them. Your value in the workplace is suddenly and immediately put to the test and you need to know how to best deal with this situation.

This is especially acute when you are not using your mother tongue language at work with this new manager: Any reason that impedes good communication at this point could mean you losing your job and all that you have worked for.

Let us not allow that to happen !

This Podcast on managing your new manager looks at the pitfalls and gives concrete advise on how to tackle this situation.

Dealing With a New Manager

Mark Olding — Sun, 06 Oct 2013 12:27:12 -0400

How to avoid the common pitfalls when in this situation. Is there a fast route to knowing your boss? What can I do at the very first meeting to give the right impression?

The Manager Part 3: Counting on you to do the Right Thing

Mark Olding — Sun, 10 Mar 2013 17:07:28 -0400

In the previous two podcasts we saw that neither formal authority nor friendship is sufficient to influence others in the organisations of today where collaboration is emphasised. In this podcast we look at the key to being an effective manager: the development of trust.

Trust is the most effective manner of influencing people other than coercion and is a necessary element in effective relationships in every country on our planet.

Rather than trust we may call it respect, reputation or credibility but whatever word we use it comes down to the same concept: Can your people count on you to do the right thing?

Counting On You To Do The Right Thing

Mark Olding — Sun, 10 Mar 2013 15:10:22 -0400

Can trust be defined and is it useful to have? What competences really matter as a manager? How important is character in a manager?

The Manager Part 2: Friendly But Not Friends

Mark Olding — Sun, 27 Jan 2013 09:08:26 -0500

To confuse being liked with being trusted is a classic trap for all managers. This podcast will help you keep that balance of friendly but not friends.

Friendly but not Friends

Mark Olding — Sun, 27 Jan 2013 09:05:48 -0500

This Podcast Answers These Questions Why being a boss and being a friend are incompatible? How to overcome the paradox of needing relationships at work? How to maintain exactly the right relationship? Description To confuse being liked with being trusted or respected is a classic trap for all managers. This podcast looks at who usually falls into this trap, why it is the wrong place to be and how to maintain the correct balance between being friendly and being a friend, so as to have genuinely caring, human relations always remaining a little distant and focusing on the group and the work. The previous podcast we look at the correct use of authority and today we will look at the common and opposite extreme of those managers who choose not to use their authority but believe that being friends with people at work is the most effective means of influencing them. Short term it is, but medium to long term it can create many serious issues which will effect performance. The manager – subordinate rapport is one of the greatest challenges for a manager because it is a true paradox: caring, human but focused on work. Let us look at it together. [color-box] Fits Your Objectives? If you found the content of this podcast might fit with reaching your objectives then click the button to talk to BPiE and Mark will contact you with 24 hours. [maxbutton id=”5″] [/color-box]