In Part One of our deep dive with Dr. Jaimen Dixon, we explore the pivotal decisions that shaped his practice.

Key highlights:

• Dr. Dixon’s decision-making process when purchasing his practice.
• Navigating staff management and the strategic use of Virtual Assistants.
• Effective strategies for building referral networks- featuring ideas that haven't been discussed before.

Stay Tuned for Part Two:

In the next episode, we will discuss managing patient referrals in such a way that strengthens the relationship with the referring doctor, utilizing advanced technology such as profilometry and aberrometry, and self-educational resources.

Treecity Eyecare

TEEM virtual assistants for Optometry

GSLS

Vision By Design

ICSC

Schedule a demo at Eaglet Eye

Let’s travel down to Scott, Louisiana, to visit with Dr. Ryan Cazares of Scott Eye Care.

You may recognize Ryan from his practice management articles in Review of Optometric Business, but his story stands out for one specific reason: location.

Unlike most doctors we interview who rely on affluent neighborhoods for specialty lens growth, Dr. Cazares isn’t in a wealthy area. Yet, he successfully transformed his practice into a booming referral center. In this episode, we explore exactly how he defied the odds and operationalized his clinic for rapid growth in a low-income community.

Fun Fact: Ryan is also a musician! To get us in the mood, we’re kicking things off with a track from his band, Dr. C and the GrisGris, inspired by Louisiana’s rich musical heritage.

Scott Eye Care

Ryan’s business case study

Be More Efficient With Productive Systems by Ryan Cazares, OD – article

Contact Eaglet Eye for a virtual demonstration

The post Episode 015: High-End Care, Low-Income Area with Dr. Ryan Cazares appeared first on Eaglet Eye.

Together, we discuss the unique challenges and opportunities of building a successful specialty lens practice in Spain and Europe, from patient management to the growing adoption of higher order aberration (HOA) management.

Dr. Rojas is a fellow of the American Academy of Optometry and a Diplomate in the Cornea, Contact Lenses and Refractive Technologies Section of the AAO. Shortly after recording, he also earned his PhD, focusing on ocular surface shape and soft lens fitting.

Resources:

• Natural Optics Balaguer website - https://lentsdecontacte.cat/
• Eaglet Eye website – https://www.eaglet-eye.com/
• Schedule an on-line demo - https://www.eaglet-eye.com/book-an-online-demo/

Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact Ted Newill at ted.newill@eaglet-eye.com with your thoughts.

·       How an early apprenticeship shaped his specialty lens philosophy

·       Practical tips for wowing referring doctors with detailed outcome documentation

·       How to deliver a positive patient experience so that your patients become effective referrers

·       A thoughtful discussion on treating higher order aberrations (HOAs) — including key insights in the middle and final segments of the episode

·       Reflections on the “Cambrian explosion” of lens designs and why now may be the start of a second wave in specialty lens technology— driven by technologies like eye profiling, HOA correction, and next-gen freeform lenses

Are you ready to catch that wave?

Austin Optometry Group website – https://www.austinoptometrygrp.com

Ovitz website - https://www.ovitz.us

Eaglet Eye Website - https://www.eaglet-eye.com/

Contact Eaglet Eye for a virtual demonstration - https://www.eaglet-eye.com/contact-us/

From building a patient base and referral network to smart staffing and investing in the right technology, Dr. Kuzniar offers actionable advice for anyone looking to start or grow their own eye care practice. We also dive into her work with higher-order aberrations (HOAs), including how she manages complex cases and the surprising source of four HOA referrals in just one month.

Don’t miss this inspiring and info-packed conversation—perfect for both aspiring and seasoned eye care professionals.

Check out the links below for resources mentioned in the episode:

Eaglet Eye Website - https://www.eaglet-eye.com/

Virtual demonstration of the Eye Surface Profiler - https://www.eaglet-eye.com/contact/

Elevate Eye Care and Eyewear - https://www.elevateeyemi.com/

iCare Advisors - https://icareadvisors.com/

OVITZ aberrometer - https://www.ovitz.us/

HOA treatment case studies – When Precision Meets Innovation - https://www.eaglet-eye.com/wp-content/uploads/2025/02/Eaglet-Eye-OVITZ-When-Precision-Meets-Innovation.pdf

ICSC – International Congress of Scleral Contacts – Meeting in Charlotte, NC, June 20 and 21, 2025. https://www.icscmeeting.com/

In this episode, we have a truly special guest, Dr. Barry Leonard, of Dr. Barry Leonard and Associates in Panorama City, California.

Dr. Leonard is a pioneer in using scleral lenses and a sought-after speaker and advisor. His expertise has made a significant impact on the field, and his passion for advancing patient care is nothing short of inspiring.

In this episode, Dr. Leonard will share his remarkable personal history with keratoconus and how it shaped his career. We’ll learn how he built his practice into one of the most highly regarded referral centers in the country, his strategies for creating immense value in the services he offers, and how he’s staying ahead of the curve by incorporating solutions to higher-order aberrations into lens design.

• Dr. Barry Leonard and Associates website – https://drbleonard.com
• Eaglet Eye Website – https://www.eaglet-eye.com
• Contact Eaglet Eye for a virtual demonstration – https://www.eaglet-eye.com/contact

Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact me… Ted Newill at ted.newill@eaglet-eye.com with your thoughts.

The post Episode 011: Dr. Barry Leonard on Building a Referral Center and Incorporating HOA appeared first on Eaglet Eye.

Daddi and I will spend some time on the future of specialty lenses and technologies that are important now and are the bedrock for the future. There are a couple surprises in this conversation so listen carefully.

One of the courses she founded is the highly regarded European School of Scleral Lenses (EUROSCOLE). At the end of the podcast you will hear a special announcement regarding future courses right here in North America.

CORE Website – https://core.uwaterloo.ca

The Summit of Specialty Lenses – https://thesummit-ssc.com

Euroscole (European School of Scleral Lenses) – https://euroscole.com

Eaglet Eye website – https://www.eaglet-eye.com Contact Eaglet Eye for a virtual ESP demonstration – https://www.eaglet-eye.com/contact

Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact me… Ted Newill at ted.newill@eaglet-eye.com with your thoughts.

The post Episode 008: Daddi Fadel on The Present and Future appeared first on Eaglet Eye.

Even though the optometric market in the UK is somewhat different than the US, you will find many of the programs he has put in place are similar to successful US practices. But, there are some new twists! Today you will hear about how a 134-year-old Victorian building, a 7,000 £ coffee machine, concierge service, social media, high technology, talented doctors and great people providing great service combine to make the magic of one of the most successful practices in England.

Brian’s practice, Tompkins Knight & Son Optometrists, was founded in 1868 and is located in North Hampton about 70 miles northwest of the heart of London. Brian will tell you that the success of the practice is a team effort supported by his co-director, Nicky Tompkins, two associate optometrists – Keyur Patel and Debra Grant – and finally his dedicated staff.

This podcast is produced by the fine folks at Eaglet Eye. If you think this podcast has value and you want to share it with a colleague, simply use the share link on your podcast player of choice. Check out to the link below to the Tompkins Knight and Son website. You will also find links to Eaglet Eye where you can learn more about the Eye Surface Profiler.

Admit it, you are most curious about that 7,000 £ coffee machine. OK! Then listen in to learn more about it.

Tomkins Knight and Son Optometrists website – https://www.tks-optometrists.co.uk

Tomkins Knight and Son Optometrists Facebook – https://www.facebook.com/TKSOptometrists

Eaglet Eye website – https://www.eaglet-eye.com

Contact Eaglet Eye for a virtual demonstration – https://www.eaglet-eye.com/contact

Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact me… Ted Newill at ted.newill@eaglet-eye.com with your thoughts.

Many of you know that Eaglet Eye is investing more resources in adding more orthok lenses to its First Lens Fit algorithms. Therefore, our interest in this area. To learn more about how the Eye Surface Profiler benefits OrhoK lens fitters, go to https://orthokfitting.com.

Regarding the Vision By Design meeting… use the discount code provided in the podcast and below to get a $100 discount on your registration.

$100 registration Discount Code for Vision By Design: SLSPODCAST

AAOMC website – https://aaomc.org Vision By Design registration link – https://aaomc.org/vbd

Gretna Vision Source website – https://www.gretnavisionsource.com

Peeq Pro website – https://peeqpro.com

Facebook groups: My Big Fat Scleral Lens – https://www.facebook.com/groups/sclerallens Myopia Management for Everyone – https://www.facebook.com/myopiamanagementforeveryone

The Eye Surface Profiler and orthok fitting – https://orthokfitting.com

Eaglet Eye website – https://www.eaglet-eye.com Contact Eaglet Eye – https://www.eaglet-eye.com/contact

Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact me… Ted Newill at ted.newill@eaglet-eye.com with your thoughts.

The post Episode 005: Dr. Cheryl Chapman on The AAOMC and The Exciting Vision By Design Meeting appeared first on Eaglet Eye.

At the end of the podcast, we give some short practical advice on “tooting your own horn”.

Towne Lake Eye Associates website – https://townelakeeye.com

Eaglet Eye website – https://www.eaglet-eye.com Contact Eaglet Eye – https://www.eaglet-eye.com/contact

Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact me… Ted Newill at ted.newill@eaglet-eye.com with your thoughts.

The post Episode 004: Dr. Steven Keith on Word of Mouth appeared first on Eaglet Eye.

Well, you are in luck because these are just a few of the topics that will be discussed today with our guests Dr. Alex Gibberman, FAAO, FSLS and Dr. David Williams, MBA of 2020 Eyecare Ohio. 2020 Eyecare is located in Loveland, OH which is a suburb on the northeast side of Cincinnati. Early in their careers, Dr. Gibberman and Dr. Williams met while moonlighting at a Lenscrafters. Needless to say, they hit it off and started talking about opening a practice together. Today we talk about the different skill sets each brought to the practice, how they marketed the practice and how they maintain important relationships to enhance word of mouth referrals. Starting a specialty lens practice from scratch? They have some words of wisdom.

2020 Eyecare Ohio website – https://2020eyecareoh.com

ICSC Meeting, July 28 and 29, 2023 – https://www.icscmeeting.com

Eaglet Eye website – https://www.eaglet-eye.com Contact Eaglet Eye for a virtual demo – https://www.eaglet-eye.com/contact

Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact me… Ted Newill at ted.newill@eaglet-eye.com with your thoughts.

The post Episode 003: Dr. Alex Gibberman and Dr. David Williams on Building Referrals appeared first on Eaglet Eye.

Dr. Coan is a Fellow of the American Academy of Optometry, Fellow of the International Academy of Orthokeratology and Myopia Control, Fellow of the Scleral Lens Education Society and a Fellow of the British Contact Lens Association. These are important fellowships, and they demonstrate Dr. Coan’s personal investment and commitment in this area of specialization.

Coan Eye Care and Optical Boutique – http://www.coaneyecare.com To contact Dr. Coan – drcoan@coaneyecare.com

Pacific University School of Optometry Residency in Cornea and Contact Lenses https://www.pacificu.edu/colleges/college-optometry/residency-programs/washington-cornea-contact-lenses

To learn more about fellowships:

1. FAAO – Fellow of the American Academy of Optometry – https://aaopt.org/membership/candidates-fellows/become-a-fellow/#cfig
2. FIAOMC – Fellow of the International Academy of Orthokeratology and Myopia Control – https://www.myopiamanagement.info/fellowship
3. FSLS – Fellow of the Scleral Lens Education Society – https://sclerallens.org/for-practitioners/become-fellow
4. FBCLA – Fellow of the British Contact Lens Association – https://www.bcla.org.uk/Public/Public/About/BCLA_Fellowships

Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact me… Ted Newill at ted.newill@eaglet-eye.com with your thoughts.

The post Episode 002: Dr. Roxanne Achong-Coan with “You have to be all in” appeared first on Eaglet Eye.

In this episode, we explore Dr. Arnold’s journey in optometry and specialty lenses. We dig into the strategies and tactics he used to build his successful specialty lens practice. And, we talk about the resources available to those that are newer to specialty lenses. Finally, we talk about the upcoming ICSC meeting in Ft. Lauderdale and how he and his fellow organizers have enhanced the meeting.

The specialty of specialty lenses is very rewarding in many ways. Dr. Arnold encourages those in this specialty and those considering it to invest in continuous learning.

During our conversation, Dr. Arnold mentioned several resources. Links to these resources can be found below:

• Scleral Lens Education Society (SLES) – https://sclerallens.org
• International Society of Contact Lens Specialists (ISCLS) – https://www.iscls.net
• Gas Permeable Lens Institute (GPLI) – https://gpli.info
• International Congress of Scleral Contacts (ICSC) – https://www.icscmeeting.com – 2023 annual meeting to be held in July 28 and 29 at the Fort Lauderdale Marriott Harbor Beach Resort
• Guide to Scleral Lens Fitting, by Eef van der Worp, 2010 – you can download a pdf by clicking here

Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact me… Ted Newill at ted.newill@eaglet-eye.com with your thoughts.

The post Episode 001: Dr. Tom Arnold on Building A Specialty Lens Practice appeared first on Eaglet Eye.